4.0
May 12, 2022
Former employee, more than 1 year
City of Industry, CA
Recommend
CEO approval
Business Outlook
Pros
- Fun Coworkers - Easy to learn - Simple Process
Cons
- As usual, they expect numbers
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Users say... "Coworkers are great and there is a general vibe of community revolving around gamers." "They have good benefits and decent pay." "great people to work with"
Users say... "bad management and very strict HR roles" "Low pay, boss will scold you directly If you are not doing a good job" "As techs we wanted to make sure the customer had something that was working but again upper management only cared about how many systems were repair, even if it meant doing a mediocre repair yet they also expected excellent customer service when customers called in." "Blatant favoritism: Personal favorites by many higher ups tend to get away with a slap to the wrist even with egregious decisions while others making minor mistakes would be put on the limelight (i.e. one employee who habitually calls in sick will get the okay even on an abrupt notice while another will be demanded a doctor’s note to authorize use of sick leave); same manager who continuously swept a former supervisor’s appalling behavior towards customers under the rug up until a YouTube content creator exposed it online." "Pay is low for most people, forget room for advancement, 10 min walk from JacMar to onsite job rain or shine, dirty restrooms with toilet paper everywhere on the ground, old building, a lot of backed up work, having to help other peoples position due to mess, takes 1 year before you maybe get parking and 1 year before 401k, hard to get raises, company sales decreasing annually."