Pros
I've had the opportunity to work closely with product, engineering, customer success, and leadership teams, which has given me a good view into how decisions are made across the company. The biggest positive is the level of ownership engineers are given. If you identify a problem and have a reasonable solution, you're generally encouraged to move quickly rather than getting stuck in layers of process. The technical challenges are interesting, especially around integrations with banking platforms, scalability, and reliability. There is a strong focus on solving real customer problems rather than building technology for its own sake. I've also worked with several talented engineers who genuinely care about delivering quality products and supporting one another when priorities get intense.
Cons
The pace can be demanding. Priorities occasionally shift based on customer commitments or market opportunities, which means teams need to be comfortable adapting quickly. As with many growth-stage companies, some internal processes are still evolving. Documentation, planning, and cross-team coordination have improved over time but can still feel inconsistent depending on the project. There are periods where balancing long-term platform investments against short-term customer needs becomes challenging, and engineering teams sometimes have to make tradeoffs.