Fantastic Product, horrible management. - Trade-In Specialist simply mac Employee Review

While the product Simply Mac sells is fantastic, the company isn't. The store manager does not understand how to create schedules a month or two in advance. Instead does them week to week. Gets extremely upset requesting time off or a day off citing "the schedules are not created for the employees but rather for the customers". The work environment is no better. Both the district manager and store manager do not focus on building up the team but rather cut throat sales. Bonuses are based off commission and going off the sales quote for a customer usually results in a five minute lecture from the store manager, regardless how long you've spent assisting the customer or if they changed their mind from the original quote. Many times the store manager has refunded sales and issued them in his own name. The other issue with Simply Mac in Cheyenne is that it is utterly dead 80% of the time. Without doing research the company decided to put the store in the dead side of the mall. This is great to get paid to do nothing for an eight hour shift but management does get on its employees for not selling. A little hard to do when there's an empty store.