Empower reviews

3.8

71% would recommend to a friend

(2,419 total reviews)
avatar

Edmund F. Murphy III

79% approve of CEO

70% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Apr 23, 2026

SR analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company to work especially remote

Cons

Work hours are wide and varying

3.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, some vacation, 401k with match, dental, medical, growth opportunities.

Cons

They are starting to offshore customer service which doesn't bode well for job security confidence, they will not give you your last bonus if they know you are leaving, they are creating new fees and increasing fees, they claim to be customer obsessed but cut corners creating customer frustration, the vacation time is very little and they are starting to micromanage more and more. They want more and more out of you, referrals, sales etc. but the pay doesn't increase. Goals keep going up and unless you start working harder than ever before, this just means that your pay decreases.

Viewing 28 - 30 of 2,419 Reviews

Glassdoor has 2,524 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.