Empower reviews

3.8

71% would recommend to a friend

(2,430 total reviews)
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Edmund F. Murphy III

80% approve of CEO

70% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Dec 11, 2024

Decent

Recommend
CEO approval
Business Outlook

Pros

Good pay for a local company in a LCOL area. Some flexibility with scheduling.

Cons

Some upper management struggles that send ripples effects to employees.

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Empower Response
1y
Thank you for your honest feedback. We’re pleased you find our compensation competitive and appreciate the scheduling flexibility. We acknowledge the impact leadership decisions can have throughout the organization and are committed to ensure all associates felt seen and heard.
1.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

The company provides opportunities for professional growth and exposure to a variety of IT challenges. Collaborative work environment with supportive colleagues. Competitive benefits package.

Cons

The job description is not 100% transparent with job candidates. For example, there is a 24-hour on-call schedule within the IT department that applies to both current and future employees. The schedule requires employees to be on-call from Friday at 7 PM MST through the following Friday at 6 AM MST. During this time, employees are compensated only for the time spent answering incoming calls, not for their availability. Additionally, employees may be required to return to work after each on-call day, despite the demanding 24/7 schedule, which can lead to burnout and negatively impact work-life balance. Furthermore, employees may be given the opportunity to volunteer for OCONUS (outside continental U.S.) travel. While this can be a valuable experience, it comes with significant challenges. Be prepared for long hours and potential health risks, as traveling OCONUS for business or leisure can expose employees to illness and other unforeseen circumstances.

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Empower Response
1y
Thank you for your feedback. We always encourage associates to speak up, share ideas, and provide honest feedback so we can constantly improve both the associate and customer experience.
5.0
Dec 9, 2024

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great company with awesome benefits

Cons

It is a big company so could be seen as good or bad for someone.

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Empower Response
1y
Thank you for your feedback. Our business continues to growth, and we strive to constantly improve and simplify for the benefit of our customers and associates.
Viewing 310 - 312 of 2,430 Reviews

Glassdoor has 2,536 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.