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      Empower

      Engaged Employer

      Empower reviews

      3.8

      71% would recommend to a friend

      (2,432 total reviews)
      avatar

      Edmund F. Murphy III

      80% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Empower has an employee rating of 3.8 out of 5 stars, based on 2,432 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      2K reviews
      2.0
      Aug 4, 2024

      Could be great

      Retirement representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great direct management who at least act like they care. Intensive training so you are really prepared to do your job.

      Cons

      Horrific upper management that consistently puts profit over people. Buys out smaller companies but then does a terrible job merging the accounts putting people's financial future at risk. Overall culture is to get the caller off the line no matter what you have to say. Absolutely no care or concern for the customers. Will say from day 1 how they want to promote you and how many opportunities you'll have but there are never any positions available and management will not help you get out of the call center.

      avatar
      Empower Response
      1y
      Thank you for your feedback. We live by our values, one of which is We Do the Right Thing - we encourage associates to speak up if there are improvement opportunities or concerns.
      4.0
      Aug 4, 2024

      Room to grow

      Senior software engineering manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is constantly changing. They listen to their employees. I feel good working here.

      Cons

      Sometimes changes get pushed too fast

      avatar
      Empower Response
      1y
      Thank you for your feedback! Empower continues to grow and evolve in order to better serve the needs of all our clients.
      5.0
      Aug 2, 2024

      Outstanding Employer

      Retirement consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Team and environment to work in.

      Cons

      Nothing negative to say regarding employment with Empower

      avatar
      Empower Response
      1y
      Thank you for your feedback. We strive to provide a positive experience for associates that encompasses meaningful work, and opportunities for development and growth.
      Viewing 427 - 429 of 2,432 Reviews
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      ReviewsEmpower reviews

      Glassdoor has 2,538 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.