Is Empower a good company to work for?

Empower has an overall rating of 3.8 out of 5, based on over 2,544 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at Empower to a friend and 69% have a positive outlook for the business. The best reviews about Empower have been left by employees working as Vice President , Senior Relationship Manager and Director .

Does Empower pay their employees well?

According to anonymously submitted Glassdoor reviews, Empower employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Empower. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Empower?

71% of Empower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Empower 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Empower?

Software Developer (58) , Retirement Representative (57) , Customer Service Representative (55) , Retirement Consultant (46) , Manager (42) , Retirement Specialist (37) , Software Engineer (34) , Senior Software Engineer (33) , Director (31) , Specialist (31) , Associate Specialist (30) , Senior Retirement Consultant (30) , Client Services Manager (29) , Relationship Manager (29) , Analyst (26)

What are the pros of working at Empower according to real employee reviews?

"The benefits regarding match and healthcare are good and comprehensive." ((in 263 reviews)); "Good work life balance and few teams are really good" ((in 137 reviews)); "Great people within the company and enjoy spending time with each other outside of work." ((in 131 reviews)); "Flexible work schedule and could work from home." ((in 106 reviews)); "Pay is good and competetive" ((in 99 reviews))

What are the cons of working at Empower according to real employee reviews?

"No training opportunities" ((in 42 reviews)); "Every employee is burnt out and exhausted, but upper management keeps acquiring new plans to expand." ((in 28 reviews)); "Long hours (for my role)" ((in 17 reviews)); "Old technologies used" ((in 16 reviews)); "Lack of diversity" ((in 6 reviews))

What are employees saying about Empower layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Empower layoffs and their outlook for job security at Empower in 2026.

What are the top reviewed Empower locations?

Denver , Greenwood Village , Greenwood Village , Overland Park , Milwaukee , Boston , Andover , Hartford , Englewood , New York , Houston , Colorado Springs , Los Angeles , Scranton , Dallas , Atlanta , Kansas City , Phoenix , Charlotte , Philadelphia , Washington , Kansas City , Dubuque , Miami , Orlando , Newark , Somerset , Detroit , Austin , Chicago

Empower reviews

3.8

71% would recommend to a friend

(2,438 total reviews)

Edmund F. Murphy III

80% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,438 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Empower has an employee rating of 3.8 out of 5 stars, based on 2,438 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

1.0

May 30, 2024

Call Center

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work is the only pro

Cons

Non-stop call center queue, pay does not add up to the work done

4.0

May 30, 2024

Great Company with some caveats

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Empower is a great company to work for with some small issues that could be resolved with some changes by senior management. The company can feel like a family, and we have some tremendous people working here. Can't imagine a greater group of people to work with. I also believe the company truly believes and practices their core values of retirement for all and helping all American's reach their retirement goals.

Cons

Work/Life balance is very much in flux. You are very much rewarded for putting in long hours and sacrificing your personal life.

5.0

May 30, 2024

Great workplace

Communication strategist

Recommend

CEO approval

Business Outlook

Pros

We have a very collaborative culture. Colleagues are supportive and always willing to help each other. Managers listen and genuinely want input from associates

Cons

While there are regular opportunities to interact with co-workers, it's still challenging to get everyone together. Remote colleagues are not able to travel to office locations to join in person.

Viewing 529 - 531 of 2,438 Reviews

Jobs at Empower

Wealth Advisor (Wealth Management - Premier/Brokerage) - Remote

Retirement Plan Advisor

Retirement Plan Advisor

Empower

Empower reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Call Center

Great Company with some caveats

Great workplace

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