C-level does not (and, for a few years now has not) practice what they preach - and they preach often. It became such a consistent theme where the goals and direction we were told we were working to achieve were never actualized. Companies were acquired "for what they have been doing" and strung along with that "intent" for years, only to ultimately be absorbed into an existing Empower team which would be understandable if we weren't told something completely different.
The result is individual contributors not having a clue on what their job security is, what their role responsibilities are, and leadership floundering to provide clear direction and support because seemingly nobody has an idea of what that direction is. For anyone interviewing, ask what the turnover has looked like in the past 2 years and WHY.
The Personal Dashboard was overhauled and reduced to a laughing stock of a financial application - leadership would be doing themselves a service to poke around online on this (or use it themselves, because I cannot fathom why they'd promote what it has become if they were actually users). The specifics on this seem too overwhelming to address individually but one specific detail should speak volumes - deleting a free online dashboard account apparently requires a call in to Empower and 7 transfers to different departments to complete.
Product and service quality doesn't seem to be a priority so long as the CEO can report on positive earnings and M&A developments.
