Is Empower a good company to work for?

Empower has an overall rating of 3.8 out of 5, based on over 2,534 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at Empower to a friend and 69% have a positive outlook for the business. The best reviews about Empower have been left by employees working as Vice President , Senior Relationship Manager and Director .

Does Empower pay their employees well?

According to anonymously submitted Glassdoor reviews, Empower employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Empower. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Empower?

71% of Empower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Empower 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Empower?

Software Developer (58) , Retirement Representative (57) , Customer Service Representative (55) , Retirement Consultant (46) , Manager (42) , Retirement Specialist (36) , Software Engineer (34) , Senior Software Engineer (33) , Director (31) , Specialist (31) , Associate Specialist (30) , Senior Retirement Consultant (30) , Client Services Manager (29) , Relationship Manager (29) , Analyst (26)

What are the pros of working at Empower according to real employee reviews?

"The benefits regarding match and healthcare are good and comprehensive." ((in 283 reviews)); "Work life balance is great" ((in 141 reviews)); "Great experience and culture." ((in 127 reviews)); "Great people within the company and enjoy spending time with each other outside of work." ((in 126 reviews)); "Pay is good and competetive" ((in 107 reviews))

What are the cons of working at Empower according to real employee reviews?

"If your manager is bad you won’t like it" ((in 56 reviews)); "No training whatsoever" ((in 44 reviews)); "Upper management does not care about the workers." ((in 29 reviews)); "Long hours (for my role)" ((in 20 reviews)); "some very old technologies" ((in 14 reviews))

What are employees saying about Empower layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Empower layoffs and their outlook for job security at Empower in 2026.

What are the top reviewed Empower locations?

Denver , Greenwood Village , Greenwood Village , Overland Park , Milwaukee , Boston , Andover , Hartford , Englewood , New York , Houston , Colorado Springs , Los Angeles , Scranton , Dallas , Kansas City , Phoenix , Charlotte , Atlanta , Washington , Philadelphia , Kansas City , Dubuque , Miami , Orlando , Newark , Somerset , Detroit , Austin , Chicago

Empower reviews

3.8

71% would recommend to a friend

(2,429 total reviews)

Edmund F. Murphy III

79% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,429 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Empower has an employee rating of 3.8 out of 5 stars, based on 2,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Sep 12, 2025

It's fine

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They pay they give extra breaks

Cons

It's a call center typical call center things

Empower Response

8mo

Thank you for your feedback. We’re glad you value our compensation and breaks. We strive to provide a positive work environment and appreciate your recognition of these benefits.

1.0

Sep 10, 2025

Company with worst Management

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Nothing is good at all.

Cons

Worst Management , Worst company to work

Empower Response

9mo

We are sorry to hear your experience was not positive. Feedback like yours helps us reflect and improve. We remain committed to building a better workplace and appreciate your time at Empower.

4.0

Sep 5, 2025

Great place to work

Analyst

Recommend

CEO approval

Business Outlook

Pros

Feel like the company genuinely Cares for associates

Cons

Advancement opportunities are severely lacking.

Empower Response

9mo

We’re glad to hear you feel the company cares for associates, this is central to our culture. Career mobility is a priority for us, and we encourage associates to proactively discuss development goals with their managers so we can better support advancement.

Viewing 154 - 156 of 2,429 Reviews

Jobs at Empower

Wealth Advisor (Wealth Management - Premier/Brokerage) - Remote

Financial Customer Service Professional

Senior Wealth Advisor & Practice Lead - Wealth Management/ Personal Strategy - Nationwide Remote

Financial Customer Service Professional - Las Vegas Remote

Empower

Empower reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It's fine

Company with worst Management

Great place to work

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