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      Empower

      Engaged Employer

      Empower reviews

      3.8

      71% would recommend to a friend

      (2,429 total reviews)
      avatar

      Edmund F. Murphy III

      79% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Empower has an employee rating of 3.8 out of 5 stars, based on 2,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      2K reviews
      2.0
      Aug 4, 2025

      Sinking Ship

      Financial advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people work for the company. They are willing to go out of their way to help

      Cons

      Leadership has changed and is moving things in a negative direction

      avatar
      Empower Response
      10mo
      We’re proud to hear you value your coworkers and the collaborative spirit across teams. We acknowledge your feedback on leadership changes and remain committed to fostering a positive, people first culture as we grow.
      1.0
      Aug 4, 2025

      Sucks

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home. Paid every two weeks.

      Cons

      Tracked every second you are not working. 100 calls a day. Mandatory OT. 10 hour Mondays…

      avatar
      Empower Response
      10mo
      We appreciate you highlighting the benefits of remote work and reliable pay. We also hear your concerns about performance tracking and workload, Feedback like this helps us ensure we balance accountability with employee well-being.
      3.0
      Jul 30, 2025

      Overtime work, work life balance is bit less. Women's have good work balance by getting WFH .

      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free food Free cab Women's can get WFH

      Cons

      More stretching Night shifts More OT

      avatar
      Empower Response
      10mo
      Thank you for sharing your experience with us and for being part of Empower for over three years. We genuinely value your feedback and appreciate your recognition of the benefits we offer. We acknowledge your concerns around overtime & night shifts and we’re actively working on initiatives to better manage workload distribution and create a more balanced environment for all employees.
      Viewing 172 - 174 of 2,429 Reviews
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      ReviewsEmpower reviews

      Glassdoor has 2,534 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.