Empower reviews

3.8

71% would recommend to a friend

(2,439 total reviews)
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Edmund F. Murphy III

80% approve of CEO

68% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Nov 18, 2010
Recommend
CEO approval
Business Outlook

Pros

- Job Security (they don't pay you anything so letting people go isn't a priority) - Industry Knowledge (you will learn the ins and outs of the retirement business) - Generous Vacation (you will be able to take plenty of time off)

Cons

- Very Stressful/Sweatshop Environment - Limited/Politically-Motivated Advancement Opportunities - Extremely Low Pay - Big Brother Atmosphere - Scheduling Inflexibility Overall, you should only consider working in the call center at Great-West if you are desperate and cannot possibly do anything else, or if you are a new college graduate that needs a temporary job until something better comes along.

2.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

WFH benefit no going to office

Cons

work like slaves no respect to work done timings is 1.30 to 10.30pm but you end up slogging until 3AM No management support no opportunity to upskill

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Empower Response
8mo
Thank you for your feedback. We are truly sorry to hear about your experience. No employee should feel unsupported or overwhelmed. We always want our associates to feel supported and have a healthy work environment. Please feel free to reach out to HR if you need any assistance with management.
1.0
Feb 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Management not good,no help from seniors

Cons

There is no growth,no appreciation,obsolete technology

Viewing 1873 - 1875 of 2,439 Reviews

Glassdoor has 2,545 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.