Empower reviews

3.8

71% would recommend to a friend

(2,429 total reviews)
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Edmund F. Murphy III

80% approve of CEO

70% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
May 15, 2025

Fine

Recommend
CEO approval
Business Outlook

Pros

Great culture, room for growth. Competiive Salary

Cons

Stringent, hard to get time off, Only cared about call scores.

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Empower Response
1y
Thank you for highlighting our strong culture, growth opportunities, and competitive salary. While we strive to balance operational needs with time-off requests, we appreciate your feedback and will continue working to support our teams while meeting service expectations.
4.0
May 10, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

The management is very good

Cons

I can’t think of any cons at this time

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Empower Response
1y
We’re glad to hear you’ve had a positive experience with management and the company overall. Thank you for being part of Empower.
1.0
May 8, 2025
Recommend
CEO approval
Business Outlook

Pros

You get paid and have a job.

Cons

Ancient technology, incompent management, untrained coworkers.

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Empower Response
1y
We’re sorry your experience didn’t meet expectations. While we’ve made significant investments in upgrading our technology and operations, we acknowledge there’s always more work to do and remain committed to progress.
Viewing 214 - 216 of 2,429 Reviews

Glassdoor has 2,534 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.