Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Empower

      Engaged Employer

      Empower reviews

      3.8

      71% would recommend to a friend

      (2,426 total reviews)
      avatar

      Edmund F. Murphy III

      79% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Empower has an employee rating of 3.8 out of 5 stars, based on 2,426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      2K reviews
      3.0
      Jun 18, 2015

      Great entry level work to get into retirement services field!

      Account administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helped with tuition for school as long as classes enhanced workplace related skills. Cafeteria on site, free gym, dry cleaning services, on site cafe store and nurse and doctoral staff on site provided through United health care.

      Cons

      Pressure to perform and reach numbers for each month. Micromanagement and additional financial testing and licenses needed to advance past a certain point in the company.

      5.0
      Jun 10, 2015

      Retirement Representative

      Retirement plan specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is helpful and understanding Upward mobility Good benefits New job roles to be created in the Andover, MA

      Cons

      Mandatory Over-time Limited mobility within your first year

      4.0
      Jun 10, 2015

      A good job for the right personality

      Retirement specialist - client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really wonderful company. Regular bonuses and raises. If a customer compliments you to a manager, then you'll get a certificate for a free lunch in the cafeteria. They'll match donations that you make to non-profits. Good job security.

      Cons

      It's a call center. They're expanding at breakneck speed and seem unable to hire enough people to keep up. You'll get dozens of emails a day updating you about some plan and they'll expect you to remember one from six months prior. Even though everyone says that folks from the call center are in high demand in other departments (because of how well you get to know various plans), the call center budgets for only a few people to leave every quarter. I've heard of people having to quit and then, a week later, get re-hired by the other department (losing seniority, etc. in the process).

      Viewing 2296 - 2298 of 2,426 Reviews
      Related searches: Empower jobs | Empower salaries | Empower benefits | Empower interviews | Empower conversations
      ReviewsEmpower reviews

      Glassdoor has 2,531 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.