Empower reviews

3.8

71% would recommend to a friend

(2,429 total reviews)
avatar

Edmund F. Murphy III

80% approve of CEO

70% positive business outlook

Empower has an employee rating of 3.8 out of 5 stars, based on 2,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Apr 11, 2025

Great company to work for

Recommend
CEO approval
Business Outlook

Pros

Customer -service focused company Work/Life/Balance is highly valued

Cons

Many associates still work remotely (versus working in-person in the office).

avatar
Empower Response
1y
Thank you for your feedback! We're pleased to hear that you value our customer-service focus and the importance we place on work/life balance. We understand that many associates still work remotely, and we're committed to supporting flexible work arrangements that meet everyone's needs.
4.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

- Benefits, great insurance for my kids. - Meaningful work, a chance to help ease people’s anxieties around retirement savings. - Opportunities to acquire new skills. - Working on cross functional projects. - Recognizing life’s events when employees struggle. Giving time, space and support when life happens.

Cons

- Always rushing new projects or initiatives, struggle on follow through or committing long term. Over time you may see policies flip flop and treated as the solution, when true quality control would solve under either policy.

avatar
Empower Response
1y
Thank you for your feedback! We're glad you appreciate the benefits, meaningful work, skill development opportunities, and support during life's challenges. We acknowledge your concerns about rushing projects. Your insights are valuable, and we're committed to improving our processes.
4.0
Apr 10, 2025

Easy

Recommend
CEO approval
Business Outlook

Pros

No real pressure to perform.

Cons

Nothing really bad about working for Empower.

avatar
Empower Response
1y
Thank you for sharing your experience! We're glad to hear that you appreciate the relaxed work environment.
Viewing 229 - 231 of 2,429 Reviews

Glassdoor has 2,534 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.