Is Empower a good company to work for?

Empower has an overall rating of 3.8 out of 5, based on over 2,534 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 71% of employees would recommend working at Empower to a friend and 70% have a positive outlook for the business. The best reviews about Empower have been left by employees working as Vice President , Senior Relationship Manager and Director .

Does Empower pay their employees well?

According to anonymously submitted Glassdoor reviews, Empower employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Empower. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Empower?

71% of Empower employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Empower 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Empower?

Software Developer (58) , Retirement Representative (57) , Customer Service Representative (55) , Retirement Consultant (46) , Manager (42) , Retirement Specialist (36) , Software Engineer (34) , Senior Software Engineer (33) , Director (31) , Specialist (31) , Associate Specialist (30) , Senior Retirement Consultant (30) , Client Services Manager (29) , Relationship Manager (29) , Analyst (26)

What are the pros of working at Empower according to real employee reviews?

"The benefits regarding match and healthcare are good and comprehensive." ((in 272 reviews)); "Good work life balance and few teams are really good" ((in 137 reviews)); "Great people within the company and enjoy spending time with each other outside of work." ((in 127 reviews)); "Great experience and culture." ((in 119 reviews)); "Pay is good and competetive" ((in 106 reviews))

What are the cons of working at Empower according to real employee reviews?

"No training whatsoever" ((in 36 reviews)); "Every employee is burnt out and exhausted, but upper management keeps acquiring new plans to expand." ((in 26 reviews)); "Long hours (for my role)" ((in 16 reviews)); "some very old technologies" ((in 15 reviews)); "Growth opportunities are less and compensations does not meet the market standards" ((in 11 reviews))

What are employees saying about Empower layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Empower layoffs and their outlook for job security at Empower in 2026.

What are the top reviewed Empower locations?

Denver , Greenwood Village , Greenwood Village , Overland Park , Milwaukee , Boston , Andover , Hartford , Englewood , New York , Houston , Colorado Springs , Los Angeles , Scranton , Dallas , Kansas City , Phoenix , Charlotte , Atlanta , Washington , Philadelphia , Kansas City , Dubuque , Miami , Orlando , Newark , Somerset , Detroit , Austin , Chicago

Empower reviews

3.8

71% would recommend to a friend

(2,429 total reviews)

Edmund F. Murphy III

80% approve of CEO

70% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,429 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Empower has an employee rating of 3.8 out of 5 stars, based on 2,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Apr 15, 2025

Call center nightmare

Financial services representative

Recommend

CEO approval

Business Outlook

Pros

Work From Home Good benefits 401K Flexible Bonuses

Cons

Mentally Draining Little/slow mobility Recruitment doesn’t respond to applications Pay vs stress and work load, not worth it Lack of diversity Mandatory Overtime

Empower Response

1y

Thank you for your feedback. We appreciate you highlighting the positives and understand your concerns. We promote transparency, support, and growth opportunities and encourage all associates to connect with management/HR to discuss career development. We also take inclusivity and diversity seriously and invite all associates to explore our Business Resource Groups for connection and collaboration within the company.

5.0

Apr 12, 2025

An amazing company built for growth while serving the real needs of our customers and clients

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Having worked at several financial services companies during my 30+ year career, Empower stands alone in maintaining focus on serving our customers and building out capabilities that align with our customer's needs and goals. If you want to be a part of an amazing organization with strong & dynamic leadership, this is the place for you.

Cons

Not a con per se, but for individuals who have not worked in a truly fast-paced environment, you may need to up your game!

Empower Response

1y

Thank you for sharing your extensive experience and positive feedback! We're thrilled to hear that you recognize our commitment to serving our customers and aligning our capabilities with their needs and goals. It's wonderful to know that you appreciate our strong and dynamic leadership. We understand that our fast-paced environment can be challenging for some, and we encourage everyone to embrace the opportunity to grow and excel. Your insights are invaluable, and we're committed to maintaining our high standards.

2.0

Apr 11, 2025

believe i was fired for berevemant

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

offers work from home work

Cons

overly strict stats, and was let go after using berevement, despite having recently started to meet those required stats, leaving me to believe they are against employees using bereavement

Empower Response

1y

Thank you for sharing your experience. We truly understand how important it is to feel supported during difficult times and are sorry to hear that this was your impression. Empower is committed to offering a compassionate work environment and we absolutely offer bereavement leave to support our associates. We encourage all our associates who feel aren’t handled properly to reach out to HR for a confidential review.

Viewing 226 - 228 of 2,429 Reviews

Jobs at Empower

Wealth Advisor (Wealth Management - Premier/Brokerage) - Remote

Financial Customer Service Professional

Senior Wealth Advisor & Practice Lead - Wealth Management/ Personal Strategy - Nationwide Remote

Financial Customer Service Professional - Las Vegas Remote

Empower

Empower reviews

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Call center nightmare

An amazing company built for growth while serving the real needs of our customers and clients

believe i was fired for berevemant

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