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      Empower

      Engaged Employer

      Empower reviews

      3.8

      71% would recommend to a friend

      (2,419 total reviews)
      avatar

      Edmund F. Murphy III

      79% approve of CEO

      70% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Empower has an employee rating of 3.8 out of 5 stars, based on 2,419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Empower employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Sep 9, 2011

      Good pay and support for a job that inherently sucks

      Call-center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Management does their best to support the mental well-being of their employees -Time in between calls to do your own thing -Pay is good -Benefits are good -Positive atmosphere -Nice working space

      Cons

      -Being in a call-center is never fun -30 min lunches and strict attendance/tardy policy -It can get very noisy, not a lot of privacy

      2.0
      Aug 30, 2011

      great people keep the company running, senior management on another plane of existence

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many good people who have learned to excel without management involvement and decent work/life balance. Free parking. For anyone wanting a steady 9 - 5 with little pressure, this is the place.

      Cons

      Opportunities for advancement so limited as to be nearly non-existent. Education opportunities are at employee expense with some minor reimbursement at completion; however, there is no advancement even for a relevant professional designation or graduate degree. Senior management is utterly disconnected from the rank and file.

      4.0
      Aug 17, 2011

      Solid company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, ample time off, training opportunities, the people, average turnover, cooperation between departments, annual bonuses, good location, free parking garage.

      Cons

      Low pay, disconnected upper management, earned promotions are not granted, lack of communication from management, high cafeteria prices, very old school, lack of leadership.

      Viewing 2386 - 2388 of 2,419 Reviews
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      Glassdoor has 2,524 Empower reviews submitted anonymously by Empower employees. Read employee reviews and ratings on Glassdoor to decide if Empower is right for you.