Empower reviews

3.8

70% would recommend to a friend

(468 total reviews)
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Edmund F. Murphy III

80% approve of CEO

67% positive business outlook

Reviews by job title

468 reviews

Reviews about "Compensation"

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5.0
Jun 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Good base pay plus commission Promotion within the company

Cons

Only three weeks of vacation

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Empower Response
3y
Thank you! We do seek to provide a positive work environment with opportunities to take time off, support employees’ career ambitions, and provide comprehensive benefits. Time off increases for non-exempt employees in year 3 of employment. Exempt employees receive Responsible Time flexibility.
5.0
May 26, 2022

Work life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Work life balance., great work and learning opportunities

Cons

Slow growth rate yearly, minimal hike

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Empower Response
3y
Thank you for your feedback. We offer merit-based pay increases annually to associates based on their performance.
1.0
May 25, 2022

Ehh

Recommend
CEO approval
Business Outlook

Pros

At home job. It used to be weekends off by they just added Saturdays so that’s no longer good. No others pros.

Cons

Company doesn’t care about their employees all the managers take all the time off in the world but for the guys who basically carry the company it’s almost impossible to get days off. Even for months ahead they have what’s called black out dates meaning they “think” it’s going to be busy which sometimes their literally dead. Pay is minimum for all the tasks and stuff you do over the phone. Your basically a sitting robot back to back calls non stop

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Empower Response
3y
Thank you for your feedback. We recognize the importance of time off to rest and recharge and encourage associates to utilize time off available to them. We provide a very competitive rate for call center roles and encourage career growth for associates. We transfer 5 – 10 associates out of the call center to other roles internally every month.
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