Emser Tile reviews

3.2

59% would recommend to a friend

(351 total reviews)
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Carl Delia

73% approve of CEO

53% positive business outlook

Emser Tile has an employee rating of 3.2 out of 5 stars, based on 351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emser Tile employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.4 stars).

Reviews by job title

351 reviews
5.0
Apr 28, 2017

Operation Manager

Recommend
CEO approval
Business Outlook

Pros

I have been in the Sales/Operations/Customer Service industry for 28 years, Emser Tile is by far the best managed company that I have ever experienced. From the Corporate level to the Branch Level employees really matter. We have the support that it takes to help make our job successful. Best decision I made 4 years ago.

Cons

I have never had any issue with Emser, if you work hard and in the best interest for the company it will pay off.

2.0
Apr 11, 2017
Recommend
CEO approval
Business Outlook

Pros

I was able to make great money in my position. Upper management was very receptive to ideas and suggestions. I made great connections and learned a ton about the flooring industry through PKs and daily interaction with contractors.

Cons

Little to no training involved when I came on board. Inside sales is required to meet the same expectations as the outside team but treated more like customer service rep, required to deal with customer issues and logistics. In the years I was employeed I heard a lot of about the "culture" of Emser but was never able to experience it. Our yearly segment meetings were always canceled. While I believe it exsists on the west coast, the East coast is lacking the structure and "culture" they always talked about. Another con, the hours. Being required to work 630-5 every day, and every other Saturday is EXHAUSTING. The idea of rotating hours was always shut down and I was treated like an outcast if I needed to leave early for something such as a doctors appointment. I was also scolded for missing a day after being involved in a serious car accident. It felt as though the employees are treated like children, with no real freedom, almost like being back in grade school. There's the "two year burnout" for a reason. Last but not least, I was looking for advancement opportunities and after a few conversations, I was told I could shadow an outside rep, then we would follow up with an interview. I was never given the courtesy. Most of upper management are "yes men" meaning they won't say no because they are conflict avoiders. They avoided me right out the door. I would not recommend this position to anyone that values their work/life balance or being treated like an adult.

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Emser Tile Response
9y
Thank you for your feedback and your contributions while at Emser! We welcome comments on opportunities for improvement. Our training program constantly evolves with a focus on culture, consistency, contribution, and connection. To support our growth, Emser is committed to developing and promoting from within our organization, with the goal of cultivating top talent internally and externally.
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Glassdoor has 358 Emser Tile reviews submitted anonymously by Emser Tile employees. Read employee reviews and ratings on Glassdoor to decide if Emser Tile is right for you.