Does Enchantment Resort pay their employees well?

According to anonymously submitted Glassdoor reviews, Enchantment Resort employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Enchantment Resort. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Enchantment Resort?

74% of Enchantment Resort employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Enchantment Resort 3.8 out of 5 for work life balance, 3.9 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Enchantment Resort?

Guest Service Agent (2) , Hostess (2) , Room Attendant (2) , SPA Coordinator (2) , Sales & Catering Coordinator (2) , Staff Accountant (2)

What are the pros of working at Enchantment Resort according to real employee reviews?

"Employees are nice and most are committed to be the best at what they do." ((in 4 reviews)); "Good benefits" ((in 3 reviews)); "Team members are SUPER friendly and fun to work with" ((in 3 reviews))

What are the cons of working at Enchantment Resort according to real employee reviews?

"Distant management" ((in 7 reviews)); "About 5 employees all left at the same time because the upper management swept all compliant under the rug." ((in 6 reviews)); "no actual time off must trade with other massage therapist (which often feel overworked)" ((in 2 reviews))

What are employees saying about Enchantment Resort layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Enchantment Resort layoffs and their outlook for job security at Enchantment Resort in 2026.

What are the top reviewed Enchantment Resort locations?

Sedona , Scottsdale , Camp Verde , West Sedona

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Enchantment Resort

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Enchantment Resort reviews

4.1

74% would recommend to a friend

(66 total reviews)

Alex Kim

92% approve of CEO

70% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Career opportunities

3.9

Culture & values

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

Enchantment Resort has an employee rating of 4.1 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Enchantment Resort employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

66 reviews

5.0

Aug 9, 2021

Great opportunities for advancement!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very fun and inclusive culture. Free shift meal everyday. Free employee shuttle from Cottonwood. Lots of incentives and special employee events.

Cons

Occasional long hours due to the nature of the industry. Parking can be tough on days when there are large groups on property.

5.0

Jul 10, 2021

Works Both Ways

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company has gone above and beyond in support of the team through COVID

Cons

Need to do a better job of walking the talk

1.0

Jul 8, 2021

Dysfunctional Management and Entitled Guests

Spa coordinator

Recommend

CEO approval

Business Outlook

Pros

-The resort setting is beautiful. -Working with a wide variety of locals. -Access to the spa (and talented world-class therapists) with discounted treatments.

Cons

-Management treats everyone as if they are replaceable. -Poor management- nobody is on the same page and politics reign supreme. -While some guests were lovely, there were a disproportionate amount of people with extremely high expectations and outsized entitlement. Why should they have to book hard to get appointments ahead, they DESERVE to have what they want NOW! Simply because they can afford it. This was a daily occurrence. -No Manager on duty at night, you're expected to take on deescalating guests (getting treated poorly) solve scheduling problems and HR related issues (employees who won't do their job or leave early). -It pays just shy of OK (for the area - which is generally low) but not well enough be put in these situations.

Viewing 28 - 30 of 66 Reviews

Jobs at Enchantment Resort

Laundry Attendant - CAMP VERDE

Housekeeping Dispatcher

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Great opportunities for advancement!

Works Both Ways

Dysfunctional Management and Entitled Guests

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