Encore Global reviews

3.1

46% would recommend to a friend

(3,101 total reviews)

Ben Erwin

52% approve of CEO

42% positive business outlook

Encore Global has an employee rating of 3.1 out of 5 stars, based on 3,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Encore Global employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

3K reviews
3.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Team support, company activities, great work environment

Cons

Poor life-work balance, no overtime pay despite working long hours, going weeks without days off during peak season

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Encore Global Response
1mo
Thank you for your feedback. We know work-life balance can look different for everyone and aim to support team members in a variety of ways. We appreciate you taking the time to share your experience, and feedback like this is important as we continue to evaluate how we best support our team members.
1.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Overtime after 8 hours, quite frankly that's about it.

Cons

Old, outdated, broken equipment that never gets maintained, fixed, or replaced. Poor management. Unstable, imbalanced hours - you are expected to be available 24 hours a day/7 days a week with no guarantee of hours. Full time employees are treated like freelance employees - so are the part timers. Below industry pay and below industry paid time off. High company profits but no guarantee for employees. No on the job training for new employees - you are basically expected to jump right into the fire. Slackers and low performers survive and thrive just the same as the hard workers/high performers. High performer receive no accolades or awards - they only receive more work and responsibility.

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Encore Global Response
1mo
Thank you for sharing your experience. We understand how impactful leadership and management are, and we appreciate you taking the time to share your perspective.​ We take this feedback seriously and ensure it is shared with the appropriate leaders as we continue to evaluate how we can improve.
Viewing 19 - 21 of 3,101 Reviews

Glassdoor has 3,284 Encore Global reviews submitted anonymously by Encore Global employees. Read employee reviews and ratings on Glassdoor to decide if Encore Global is right for you.