Does Encova Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Encova Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Encova Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Encova Insurance?

73% of Encova Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Encova Insurance 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Encova Insurance?

Claims Adjuster (5) , Underwriter (5) , Administrative Assistant (3) , Claims Examiner (3) , Intern (3) , Associate Underwriter (2) , Life Insurance Agent (2) , Senior Underwriter (2) , Service Desk Analyst (2) , Underwriting (2)

What are the pros of working at Encova Insurance according to real employee reviews?

"Good benefits and opportunities with the company" ((in 7 reviews)); "Management was great and appeared "down to earth"" ((in 7 reviews)); "Great Pay" ((in 6 reviews)); "Good people to work with, in my experience" ((in 6 reviews)); "Nice and helpful to work for, good coworkers" ((in 5 reviews))

What are the cons of working at Encova Insurance according to real employee reviews?

"Organizational silos: As companies grow, they may encounter challenges in communication and collaboration between departments or teams, leading to inefficiencies." ((in 4 reviews)); "Some of the other non tech departments of the company have clueless managers that seem to always be the last to know when major company changes happen, which results with them calling in to the service desk to be told if you read your emails you would have already known this." ((in 3 reviews))

What are employees saying about Encova Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Encova Insurance layoffs and their outlook for job security at Encova Insurance in 2026.

What are the top reviewed Encova Insurance locations?

Columbus , Charleston , Pittsburgh , Naperville , Raleigh , Little Elm , New Albany , Davenport , South Charleston , East Nashville

Encova Insurance reviews

3.8

73% would recommend to a friend

(95 total reviews)

TJ Obrokta Jr.

88% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

3.9

Work/Life balance

3.8

Culture & values

3.6

Senior management

3.4

Career opportunities

Encova Insurance has an employee rating of 3.8 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Encova Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

95 reviews

4.0

Jan 28, 2021

Overall good experience, good people

Small business underwriter

Recommend

CEO approval

Business Outlook

Pros

Tight knit tenured employees. Management took care of employees that put in the work

Cons

Executive Changes driving needed top-down change, but impact at lower levels (natural) added additional angst to changing roles / responsibilities. Change Management through process could have been better

Encova Insurance Response

5y

The insurance industry is ever-evolving, and we must continually adapt and change. As we invest in cutting-edge technology, certain roles in our organization may be altered. Our intent is always to be as transparent as possible in communicating any changes. Our priority remains being the carrier of choice for our agents and policyholders, and we are confident these changes enable us to continue to serve them better.

3.0

Jan 26, 2021

Decent Employer

Claims intake representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits and salary. That's it.

Cons

None to speak of....another word

Encova Insurance Response

5y

Thank you for your review. We are glad you enjoyed our competitive compensation and benefits package while you were employed with Encova.

4.0

Jan 24, 2021

Change Everywhere

Manager

Recommend

CEO approval

Business Outlook

Pros

Retirement match is very good, pay seems on par with what I'd expect, There are some really good people that work here, some of which are in management. If the company can survive the current state of extreme change, it may have the infrastructure to succeed.

Cons

Some areas are understaffed and extremely overworked. The turnover in those areas is quite high, but the problems aren't being addressed, the positions are just being backfilled. Focus is on producing results, not on improving processes. Manager to associate ratio seems high. Need more people actually doing the work. Still haven't realized benefits from merger of Motorists and Brickstreet. It feels like nearly every major system is being overhauled. I'm concerned that the existing management team cannot effectively leverage the benefits from improved infrastructure. Some seem to be more effective than others though.

Encova Insurance Response

5y

We closely monitor associate turnover trends so we can address them accordingly. During 2020, we remained consistent with 7% turnover, with no one area having unusually high turnover. To best serve our customers, we have to leverage and invest in cutting-edge technology. We understand this may at times cause change and disruption, but we believe it will make us a stronger organization in the long run. Feedback and new ideas for improving processes are welcome at Encova, and we encourage you to discuss your concerns with your manager or Human Resources.

Viewing 76 - 78 of 95 Reviews

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Jobs at Encova Insurance

Underwriter, Small Business

Director, Premium Audit Operations

Engagement Center Representative

Collaboration Administrator