I really don't know where to start.
You have to wash cars, as a college grad in full suits.
The customers you deal with will actually make you fall into depression.
Everyone in the company knows how terrible it is but upper management refuses to make any changes to improve quality of life.
Corporate is zero help, if your branch needs cars and no other branches are sharing your supposed to call corporate. Well many times they'll tell you no, and your left to fend for yourself.
Things like this cause customer service to go down, and you are directly graded on customer service. So things that are completely out of your control will also be the reason why your not promoted.
I could write a book on the cons but I'll finish with this.
Enterprise grades you on customer service yet doesn't give you the cars you need. They grade you on sales, yet place you in locations where nobody has the income to purchase additional items other than their rental car. Which is unfair because you have really nice locations where people have expendable income and the employees there are praised like rock stars. You'll work 7am to 7pm every single day 5 days a week, and will also work on weekends. Their is zero work-life balance and I can't stress that enough. That might actually be the biggest problem of all, because along with the customer screaming in your face all day long, you also can't go home to rest it off and start a new day. You'll start dreaming of people treating you poorly because that's what you face every single day of your life when working Enterprise. If their is a single review on glassdoor giving this place more than 1 star then they are 100% lying. Read my review as an undeniable fact, and if you don't believe me drive to your nearest Enterprise and give them a hug because they might start weeping on the spot.
