Entrata reviews

3.6

65% would recommend to a friend

(720 total reviews)
avatar

Adam Edmunds

62% approve of CEO

67% positive business outlook

Entrata has an employee rating of 3.6 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrata employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

720 reviews
3.0
May 4, 2022

Low pay for hard work

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule at first but hard to get any time off

Cons

In the beginning I was very optimistic as they allowed me to choose my hours. You are required to work 20 hours a week but you do need to work either a Sat or Sunday. They give you benefits with only working part time which is also great. Their attendance policy is pretty strict but you can trade your shift with other agents and also pick up hours. As time went on we started to get so busy that it was just back to back incoming calls which you have to be available at all times other than your allotted break time or it will hurt your phone adherence ( This affects your ability to level up if it is low) After 2 1/2 years I reached the highest level possible and pay which was only $14.50 per hour so I felt little reward for my hard work and just got burned out. My advice to anyone is only commit to 20 hours and then add more if you would like to because there are always shifts to pick up anytime of the day or night.

5.0
Apr 24, 2022

Great place

Recommend
CEO approval
Business Outlook

Pros

They help you with every aspect of the job. They take excellent care of their employees.. Trainers are excellent. Great work from home job....they send you all the equipment to work from home..

Cons

Must work at least 1 weekend day

Viewing 316 - 318 of 720 Reviews

Glassdoor has 725 Entrata reviews submitted anonymously by Entrata employees. Read employee reviews and ratings on Glassdoor to decide if Entrata is right for you.