Very Good Product, Terrible Direction from C-Suite
Pros
The People for the most part are AMAZING! So many go above and beyond daily regardless of… in the Cons The Product overall is great, and if the customers are spending half a million or more a yr they will get at least pretty good support. Benefits were above the market norm, and lots of free food, swag and Energy Drinks! Ummmm Most Director level and below Management are the Folks you want on the trenches with you when going through the kind of “Growing Pains” Entrata is self inflicting often . I was very fortunate, My direct Manager and his VP were AMAZING! Honestly two of the Best! Leaders I personally interacted in my 18+ yrs in the SaaS Universe! They offered the Best in person Tri-Weekly trainings any sales professional (especially with A.D.D. Sales Folks that are every where like me). And had amazing processes they could control around as much as possible. That being said…. More in the cons
Cons
Ohhh Entrata, what happened ??? Like Seriously! You should have heard the cheerful energy and Love these 10 Yr Plus aka Lifers just totally Deflating as all the good things about the company had become INSANELY PASSIONATE about got stripped away 1 by 1 , piece by piece, I could honestly feel it and witnessed it first hand. One of the newest on the C-Level team quickly made her mark on this 20 yr old company, by slashing almost every department. I watched of some of the biggest cheerleaders and most knowledgeable on so many things got picked off like flies as they brought in more and more Podium and Pluralsite Homies with ZERO industry experience. I stayed even after I told my manager 6 months earlier how frustrating, and unhappy this environment had made it feel: The leaders I worked with were amazing as said in the Pros. Here’s the kicker!…. They where getting their legs cut out from beneath them almost monthly, and giving them the resources they needed to train us on the industry specific knowledge that is crucial in this space time and time again. The last thought may or may not be a big one to some but it left an impression on me and that is I often would joke, that I sit 10 yards from the CEO, have had multiple conversations with him and even got him to laugh on more than a couple occasions and yet I always saw him as the Closest CEO I have worked next to that Never knew my name…. Again this is not a pitty party just seemed interesting. I am sure this is long enough, but there is soooo much more.
