Entrata reviews

We appreciate your candid feedback and have passed it along to our executive team to help enable them to improve operations. In the meantime, we’d love to address a few of your concerns. Leasing Center agents are required to work 1 weekend day per week, but not the entire weekend. The Leasing Center has had many agents who have received pay increases, promotions or have gone on to work at Entrata’s corporate office. Pay and promotions are discussed with each agent quarterly. The Leasing Center has a credit program where every quarter each agent receives 3 credits (1 credit = 1 unpaid day off). Opportunities to acquire additional credits are also available. If an agent feels they received a lower grade than they deserved on a call, the Leasing Center’s dispute process allows the agent to ask for a re-grade. We never want anyone to fake empathy and concern. We realize your experience may have differed from this. If you’d like to discuss your experience offline, please feel free to contact the Entrata HR team at hr@entrata.com. Thank you.