Entrata reviews

3.6

65% would recommend to a friend

(719 total reviews)
avatar

Adam Edmunds

62% approve of CEO

67% positive business outlook

Entrata has an employee rating of 3.6 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrata employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
1.0
Jan 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Honestly, the best thing about working here is the people. Another benefit would be the kitchen that's (usually) stocked with stuff to make PB&J's, granola bars, and occasionally a banana or apple.

Cons

The biggest joke about this job was actually the interview. It was a group interview and there were five of us. One of them was 15 minutes late, and one girl actually had her cell phone ringer on loud, receiving texts all throughout the interview and responding back and not paying attention to the interview. Everyone in the room got hired. As a "leasing agent"... you really aren't even a "leasing agent" you're a "pre-leasing agent".. Which is the most frustrating part of this job. You can't assist 80 percent of the people that call in with the questions they have for you. So basically, you are making customers mad because they expect to speak with someone on site, and they realize you aren't on site and hang up. Which is the most frustrating thing about any job, is not being able to fully do your job. Also if you're looking for a job that's a little more relaxed, look elsewhere. There is never a break in between calls EVER, (unless you work a graveyard shift) and if you take longer than normal to type up your notes in between calls your supervisor will annoyingly remind you. One of the other frustrating things about the job, is that you get graded on your calls. They pick two randomly out off the hundreds of calls you have that week, and if you fail so many calls you could be put on probation. Even when you build a great relationship with the person over the phone, if you don't gather all of their info, its a failed call.

5.0
Dec 29, 2014

Property resoultion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture is great. Fun place to work. Exciting environment. Flash mobs and eating contest were on a regular

Cons

I wouldn't say anything negative about the job. All was great during the time I was employed

2.0
Dec 19, 2014

Decent company. Beware of fake reviews

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I know for a fact that the executive team asked upper management to submit 5 star reviews and help pull up the average. To steal someone else's words, this is a great place to get experience for your next job. There is potential for growth, but you have to play the cards and make the right people like you to get it done.

Cons

There is a lot of good about PSI, but there is a lot of sophomoric bull. The executive team is immature and does not know how to govern. The hire well, but you have no clue how long those people will stay. To repeat, the executive team asked upper management to submit 5 star reviews and help pull up the average. Beware of fake reviews. The worst thing about PSI is that the loyalty is completely one-sided. They talk about loyalty to the company a lot but you will not feel loyalty back. They will drive you into the ground with work. They have very little insight into who works hard and who does not. Some people are amazing and work non-stop while others cruise by under the radar. Management has a tough time knowing which workers are which. It is getting better, but still has a long way to go.

Viewing 664 - 666 of 719 Reviews

Glassdoor has 724 Entrata reviews submitted anonymously by Entrata employees. Read employee reviews and ratings on Glassdoor to decide if Entrata is right for you.