Entrata reviews

3.6

65% would recommend to a friend

(719 total reviews)
avatar

Adam Edmunds

62% approve of CEO

67% positive business outlook

Entrata has an employee rating of 3.6 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrata employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
2.0
Mar 13, 2025

Don't Recommend

Recommend
CEO approval
Business Outlook

Pros

It was a remote job which ended up being the only good thing.

Cons

low pay, pay capped out, if you moved to a different area pay was docked instead of increased, unless it was moving to management, favoritism, high turn over rate, super high call volume, constantly changing things and not for the better. Don't want you to sound scripted, but it sounded scripted no matter what you did. You are an "extension" to the main leasing offices, but most of them don't provide all the necessary information you need to seem like you are actually on site. Leasing offices NEVER answer their phones or return phone calls which results in a lot of upset residents, and you become their punching bag.

1.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

There used to be pros 7 years ago when I started but this company no longer cares about their agents.

Cons

They will cut you from full time to part time with 2 weeks notice right before you are eligible for benefits to save money. You earn a perk and it’s gets taken away cause they can’t figure out their scheduling. They only care about their clients and not their agents.

Viewing 73 - 75 of 719 Reviews

Glassdoor has 724 Entrata reviews submitted anonymously by Entrata employees. Read employee reviews and ratings on Glassdoor to decide if Entrata is right for you.