Entrata reviews

3.6

65% would recommend to a friend

(719 total reviews)
avatar

Adam Edmunds

62% approve of CEO

67% positive business outlook

Entrata has an employee rating of 3.6 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrata employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
2.0
Mar 10, 2016

Good products - really bad environment.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product set is really cool and the company has enormous potential. There's a lot of great people working there.

Cons

The Sr. management team is highly flawed. Everyone is fearful of the CEO and those who stand-up to him are terminated sooner or later.

2.0
Nov 18, 2014
Recommend
CEO approval
Business Outlook

Pros

They'll give you great experience for another job. They don't mind giving positions to the under-qualified who work hard, but they'll give you a fraction of the national average for your position and squeeze the work out of you til there's nothing left of your home life.

Cons

Terrible work life balance. If there is a problem with the software (and there always is) and you're even remotely able to assist then you're expected to drop whatever you're doing at home and get involved. They also require Product Dev Managers to work 3-6 hours at night to assist their teams in India and be on call 24-7 for major issues though they do not cover your phone bills/internet get you a work phone or anything even close. There are also no bonuses except a Christmas gift and a required trip to their cabin in the mountains in the middle of winter where there will be no alcohol, no family, and a good chance of being snowed in with your co workers. That brings me to the "we're family" culture crap. They call the cabin trip a "family reunion", they ask people to make donations if one of the employees has some big hardship, and while that one is nice I cant help but notice how the company doesn't offer to match the donations and how promoting the family attitude is great for retaining downtrodden workers with crap pay. Also, I'm pretty sure the CEO is a sociopath, but whose CEO isn't these days?

avatar
Entrata Response
11y
Thank you for taking the time to give us your thoughts. Sometimes our team members are required to go above and beyond to meet clients’ needs, so we offer voluntary events like the Jones Family Reunion to kick back, relax and celebrate the accomplishments of everyone on the team. Ideas for other activities are always welcome. When members of our team experience extreme hardships we do get the word out and provide a vehicle to collect voluntary donations that are generally matched by the company. I understand that we could have done better in communicating these details to the team and we’re working to formalize a more transparent program. Our employees are the real deal, so optimizing work-life balance, compensation, training and benefits are our top priorities. We hope to continually improve in these areas, and will take your feedback into account as we do so.
2.0
Aug 7, 2014
Recommend
CEO approval
Business Outlook

Pros

I think most of the exec want PSI to have an awesome working culture. The company culture, especially at company-wide meetings, is very fun. The CEO and President seem like down-to-earth type guys. Free snacks and a gym membership were nice perks, too. Most of the employees are great people. The location is fantastic!

Cons

The middle management is horrendous. I know that seems weird, but it's entirely true, which seems confusing since the senior management seems very impressive. However, I don't truly know the senior managers. The SEO leadership was atrocious. I've never been part of a more reactionary department. PSI has these values, like "Be the Real Deal," but they are absolutely not the real deal to their employees or their clients, especially among the SEO team. One of the things that is incredibly worrisome for SEO is the fact that the leadership isn't full-time with their employees. The director of SEO actually lives in another state. In a department already struggling with retention, it's very curious to me that the leadership at PSI would want to add another level of noise in the already struggling communication within the department.

Viewing 76 - 78 of 719 Reviews

Glassdoor has 724 Entrata reviews submitted anonymously by Entrata employees. Read employee reviews and ratings on Glassdoor to decide if Entrata is right for you.