Entrata reviews

3.6

65% would recommend to a friend

(719 total reviews)
avatar

Adam Edmunds

62% approve of CEO

67% positive business outlook

Entrata has an employee rating of 3.6 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrata employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
3.0
Aug 16, 2023

Used to love this place

Recommend
CEO approval
Business Outlook

Pros

benefits are still good...everything else has gone downhill

Cons

Culture USED to be great. Leadership USED to be great. Events USED to be great. It's all gone down hill since the new CFO came in in early 2023. Now it's awful. Fired half the staff, and expected us to still hit our even higher number they issued.

2.0
Jul 17, 2023

Process over Productivity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay, PTO, and work environment flexibility

Cons

- No product strategy, and cannot have one as we are 100% driven by the clients with the deepest pockets. There is no appetite to even consider saying no to them, even when we know it de-values our product stability, efficiency, maintainability, and scalability for other growth opportunities - Leadership feels utterly cold, completely lacking empathy. It's not about solving the hard problems that translate into making the lives of the humans we serve better, easier, and more efficient. Senior leadership doesn't seem to grasp the fundamental, economic principle that serving others is HOW you grow the business in a healthy, sustainable fashion. - Priority is always "build more", but never to assess the 80% of our offerings that serve almost no one, are barely used, and cost 10x to maintain vs the revenue they bring in.

1.0
Jun 15, 2023

Dishonest & Lacking Integrity

Recommend
CEO approval
Business Outlook

Pros

1. There are some great people sprinkled throughout the company that you will make lifetime connections with. 2. The business and technology challenges of the industry can provide some great experience. 3. They respect WFH and provide some competitive benefits.

Cons

1. Directionless, disingenuous and ignorant leadership. The only thing that matters to them is going public as quickly as possible to cash out of what others have spent a long time building up. 2. Has turned into a toxic cess pool of favoritism and cliques. Almost all of the people who have been with the company for a long time, before they were bought out a couple of years ago have been quietly and unceremoniously pushed out. It has turned into the Podium and Ancestry "bro club". 3. Based purely off of the office politics or who you happen to be friends with; constant fear that your job is in jeopardy despite your good work. 4. Depending on how much you are forced to work with the India team, your work life balance can be pretty terrible. 5. An incompetent and unprofessional HR team. Saved a buck by procrastinating their new merit system and yearly raises 5 months past when they were supposed to be rolled out, all while knowing that they were going to let go a large portion of the company before hand.

Viewing 7 - 9 of 719 Reviews

Glassdoor has 724 Entrata reviews submitted anonymously by Entrata employees. Read employee reviews and ratings on Glassdoor to decide if Entrata is right for you.