Entrata reviews

3.6

65% would recommend to a friend

(719 total reviews)
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Adam Edmunds

62% approve of CEO

67% positive business outlook

Entrata has an employee rating of 3.6 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Entrata employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
3.0
May 20, 2012
Recommend
CEO approval
Business Outlook

Pros

For the most part, the people working in development are very competent in their chosen disciplines. The company is built around an "innovate quickly" mindset, which is nice because it gives you lots of opportunities to create new products that the market hasn't seen before. Due to the small size of the company, I always feel like I'm working on high-level products that will be seen by lots of people, rather than some obscure feature that no one cares about. Also, while I can't vouch for the quality of all the managers at Property Solutions, I think my boss is truly exceptional. He's probably the best manager I've ever had.

Cons

Property Solutions has some inefficiencies. For one thing, the company really struggles to produce adequate documentation. This is a big deal internally because a lot of knowledge has been lost to employee turnover. It seems like we're constantly looking things up in the code because no one knows what X feature does anymore. Working with India is certainly cost-effective, but it can also be very frustrating when we have to rebuild something two or three times because of inefficiencies in the line of communication. Property Solutions struggles to maintain a good balance of listening to clients vs. catering to their every whim. Clients know that they can get what they want by threatening to leave. It works time and time again. I keep hearing that this practice is going to change, but I haven't seen any evidence of it thus far. I also think the leadership at the top of the company could be doing a better job of engaging and communicating with the employees. My previous employer strategically used communication and company culture as a motivation tool that inspired great employees to do their best work. But at Property Solutions, I feel like the communication falls short and the culture is a bit flat. If you were to ask me what the company's values are, I would have to guess based on hearsay. If you were to ask me about the exciting things we're working on right now, I wouldn't be able to tell you all the reasons why those things are exciting or where our products fit in the industry. Rather than teaching employees why the company is great and why our products matter, they take a "figure it out yourself" approach. It's hard to feel motivated when you don't fully understand how your work fits into the big picture. A little communication could go a long way.

2.0
Feb 5, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is decent. The company swag is fun. There are some good people amidst the crowd.

Cons

Extremely poor leadership. Immature, power hungry young professionals stepping on each other to reach the top. Fear based motivation tactics. Revolving door of executives and management. Training is minimal and an attitude of 'you should already know' prevents cooperation. Unclear and changing expectations make it difficult to succeed. Required to work long hours without extra compensation in order to get the work done.

2.0
Dec 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Entrata has a tendency to attract really great coworkers - people that you actually enjoy looking forward to seeing when you get to work. Fantastic gym. Regular company events.

Cons

Serious lack of internal movement opportunities. Consulting isn't consulting in the change management sense of the word. You're more of a configuration consultant, changing settings and pushing buttons. Not what the position was sold to be. Terrible onboarding/departmental training process, but this has since improved. Cheap where it matters - shirts shirts shirts, 500k bus in the lobby, parties... but then: Cutting benefits, making up reasons to cut signing bonuses, 3% annual adjustment, "the budget just isn't there this year" (this is not a raise, this is inflation). Long standing management are all people who have risen through the ranks - which is great if you were there at the start, but these are all people who never had external management experience. It definitely is the "BYU boys" club. Managers who actually care about their employees have their hands tied as a result. 10 days PTO starting - this is low for the area. If a value is really about work life balance, how can you only give 10 TOTAL days PTO - that's including sick days, when most of the people you hire have families?

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Entrata Response
7y
Thank you for taking the time to leave a review. We appreciate your constructive feedback regarding management, benefits, and growth opportunities. We have passed it along to the appropriate departments for further review. If you'd like to discuss this feedback further, please feel free to contact us directly at hr@entrata.com.
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