Epic reviews

- Generally very overworked. The hours add up quickly especially when traveling. On top of this, having to navigate a complicated system and present functionality to customers with very little experience are extremely daunting tasks - For all the talk of how important Epic's "culture" is, the company culture is generally pretty bad and toxic. Despite all the amazing people that work here, everyone gets sucked into this 'work as much possible' mentality and the cult-y feeling is very strong too - Very limited remote options, most of the time you are expected in office five days a week. I often drive in just to sit and take zoom calls with customers across the country all day. It makes no sense and everyone knows it, but no one in management is willing to stand up to the CEO who is stuck in her own ways and doesn't seem to fully understand why people are unhappy - Speaking of upper management, they live in their own world and disregard employee feedback - Random process changes with very little critical thinking put in behind those decisions - Not very much PTO

The "Pros" really are great :) I just have more explanation on the cons... Turnover; Epic churns through recent college graduates and does not seem to prioritize or value hiring industry experts. Management shows us statistics to persuade us that turnover is normal for the industry, but that doesn't mean we shouldn't do better. Our work is complex and our hires have little-to-no industry experience coming in. Training takes 2-3 months and being very effective at the job without close mentoring/advising takes ~6-8 months. Resistant to providing much remote work flexibility. Management insists that the quality of the campus and in-person interactions should compensate. Location in Madison isn't optimal for diversity Lean staffing; constant state of prioritizing what is most important, a lot of software issues are not addressed quickly, making customer support more frustrating. It's up to individuals to stand up for their work-life balance (although it is perfectly possible to keep it to 40-45 hours/week).