Epic reviews

- Management often stressed that working at Epic is flexible - that you get to pick what you work on and you set your own schedule and hours. That's true to a certain extent, but you have to meet key performance quantitative metrics. It's strongly implied that if you don't put in at least ~45 hours a week, then you're considered underperforming and your raises/bonuses take a hit. I've also heard that you are ranked relative to your team, so potentially even if you think you are doing well, your compensation may not reflect that. - You may be expected to work on the weekends sometimes - It's honestly luck if you'll enjoy working with your customers or not, and if they give you a busy load - If you don't like having tons of calls every day, then this job is not for you - Management is very against WFH even though there were many days I was at the office and didn't talk or work with anyone else - Epic is contracted to support customers on holidays, so it sucked when I saw my friends at other companies got to enjoy the day off when we didn't - It's a good place to start your career, but I feel like the hard-skills you develop with this role is quite specific for the healthcare industry. That's not to say you won't have trouble finding outside opportunities if you choose to move on

Stressful, long hours, little training.