Epic Customer Service, Systems Integrator reviews

3.4

65% would recommend to a friend

(88 total reviews)
avatar

Judith R. Faulkner

89% approve of CEO

92% positive business outlook

Customer Service, Systems Integrator employees have rated Epic with 3.4 out of 5 stars, based on 88 company reviews on Glassdoor. This indicates that most Customer Service, Systems Integrator professionals have a good working experience there. Epic is rated in line with the average (within 1 standard deviation) by Customer Service, Systems Integrator professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

88 reviews
3.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

High performers all around, good health benefits, and the food is nice. Disneyland is fun the first few months too

Cons

It can be difficult to get needed support if you're not the first to point out the problem. Your customer counterparts can feel like second class citizens to project leads which makes being a "team player" difficult.

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and relocation assistance plus increase after training completed

Cons

long work hours and travel

Viewing 7 - 9 of 88 Reviews

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