Pros
I worked for Epicor for 25 years as a software developer. I loved my job because of the wonderful people and interesting work. I was working in a department which created products to help privately owned hardware stores stay profitable in a changing retail environment.
Cons
The company is now run by its fourth private equity firm. Each private equity firm has overseen mergers, name changes, acquisitions, layoffs, and the farming out of business functions to other companies in order to turn a profit on its buyout. Under the third private equity firm, upper management began moving engineering and customer support personnel jobs to Mexico and India. The only US jobs filled were very high salary upper management positions of which there seemed to be too many. This spoke to me of cronyism in upper management. The layoffs of US based engineering and support personnel have made supporting the many US Epicor clients difficult. To me this does not speak well for the continuing health of the US products I had supported.
