Is Epsilon a good company to work for as a Associate Client Support Engineer?

Associate Client Support Engineer professionals working at Epsilon have rated their employer with 3.3 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of Epsilon employees being 3.6 out of 5 stars. Search open Associate Client Support Engineer Jobs at Epsilon now and start preparing for your job interview by browsing frequently asked Associate Client Support Engineer interview questions at Epsilon .

Does Epsilon pay Associate Client Support Engineer employees well?

Associate Client Support Engineer professionals rate their compensation and benefits at Epsilon with 3.3 out of 5 stars based on 55 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Associate Client Support Engineer salaries at Epsilon.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (101) , Business Systems Analyst (98) , Software Engineer (83) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Business Analyst (26) , Associate Software Engineer (25) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 484 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 257 reviews)); "Benefits are good" ((in 191 reviews)); "Good company and work culture" ((in 132 reviews)); "Flexible working hours and work from home opportunities" ((in 109 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 131 reviews)); "Low salary and hard to get promotion" ((in 97 reviews)); "Low pay and very little base raises" ((in 97 reviews)); "Bad managers continue to be rewarded." ((in 72 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 62 reviews))

Epsilon Associate Client Support Engineer reviews

3.3

60% would recommend to a friend

(55 total reviews)

Sean Reardon

100% approve of CEO

59% positive business outlook

Ratings by demographic groups

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Associate Client Support Engineer employees have rated Epsilon with 3.3 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Associate Client Support Engineer professionals have a good working experience there. Epsilon is rated in line with the average (within 1 standard deviation) by Associate Client Support Engineer professionals compared to other employers within the Media & Communication industry (3.5 stars).

Reviews by job title

55 reviews

3.0

May 1, 2025

good job

Account manager

Recommend

CEO approval

Business Outlook

Pros

nice people very collaborative environment

Cons

sub pay and lots of work. sales team is priority

Epsilon Response

1y

Thank you for your feedback. Your insights will be shared with leadership as we work to improve.

4.0

Mar 27, 2025

Account Manager at Epsilon

Account manager

Recommend

CEO approval

Business Outlook

Pros

Unlimited time off, great team to work with, flexible work schedule

Cons

Very technical, lots of monotonous tickets and dealing with difficult clients

Epsilon Response

1y

Thank you for your positive feedback. Your dedication has made a real difference, and we're grateful for your impact. Wishing you continued success here at Epsilon!

2.0

Mar 20, 2025

Seems shady

Account manager

Recommend

CEO approval

Business Outlook

Pros

Free lunch on Wednesday, that's it.

Cons

Communication to employees is on a need to know basis

Epsilon Response

1y

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

Viewing 4 - 6 of 55 Reviews

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Epsilon Associate Client Support Engineer reviews

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good job

Account Manager at Epsilon

Seems shady

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