Is Epsilon a good company to work for as a Client Support Analyst?

Client Support Analyst professionals working at Epsilon have rated their employer with 3.3 out of 5 stars in 56 Glassdoor reviews. This is a lower than average score with the overall rating of Epsilon employees being 3.6 out of 5 stars. Search open Client Support Analyst Jobs at Epsilon now and start preparing for your job interview by browsing frequently asked Client Support Analyst interview questions at Epsilon .

Does Epsilon pay Client Support Analyst employees well?

Client Support Analyst professionals rate their compensation and benefits at Epsilon with 3.3 out of 5 stars based on 56 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Client Support Analyst salaries at Epsilon.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (103) , Business Systems Analyst (98) , Software Engineer (84) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (29) , Senior Data Analyst (27) , Associate Software Engineer (26) , Business Analyst (26) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 489 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 261 reviews)); "Good benefits and a stable company." ((in 186 reviews)); "good work culture and team" ((in 141 reviews)); "Epsilon has good policies on flexible work from home and remote work options." ((in 114 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 128 reviews)); "Low pay and very little base raises" ((in 97 reviews)); "Low salary and hard to get promotion" ((in 90 reviews)); "Bad managers continue to be rewarded." ((in 78 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 67 reviews))

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Epsilon

Epsilon Client Support Analyst reviews

3.3

60% would recommend to a friend

(56 total reviews)

Sean Reardon

100% approve of CEO

59% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Culture & values

3.5

Work/Life balance

3.4

Diversity & inclusion

3.3

Senior management

3.3

Compensation and benefits

Client Support Analyst employees have rated Epsilon with 3.3 out of 5 stars, based on 56 company reviews on Glassdoor. This indicates that most Client Support Analyst professionals have a good working experience there. Epsilon is rated in line with the average (within 1 standard deviation) by Client Support Analyst professionals compared to other employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

56 reviews

3.0

Feb 21, 2017

Great culture, Great people, just not global ready

Account manager

Recommend

CEO approval

Business Outlook

Pros

- fun environment - great & smart people - good industry

Cons

- US-centric, so customers in the other regions might have feel "not customer centric".

1.0

Jan 9, 2017

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Well known company. Offices all over the country.

Cons

Everyone there in sales treats you like your stupid. Everyone thinks they are so important when they are selling people junk mail. They need to get lives outside of the office. No work life balance. Lots of shady office behavior going on. They take advantage of great talent and think that everyone needs to be replicas of each other. SO MUCH TURN OVER.

Epsilon Response

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

5.0

Jun 22, 2015

Love working for this company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great, smart people who truly are team players that work hard, but can have fun too.

Cons

Could have a higher pay

Viewing 43 - 45 of 56 Reviews

Jobs at Epsilon

Business Systems Analyst

Business Systems Analyst

Business Systems Analyst

Business Systems Analyst

Financial Systems Analyst

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Epsilon

Epsilon Client Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great culture, Great people, just not global ready

Account Manager

Love working for this company

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