Epsilon reviews

3.6

69% would recommend to a friend

(3,350 total reviews)

Sean Reardon

61% approve of CEO

60% positive business outlook

Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jul 5, 2013

Great place to start your career.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Monday beagle, free drinks and snacks and Friday lunch. Health questionnaires to lower health plan premium. Nice location near Bart and other public transportation. Nice people to work with.

Cons

Average pay, there are a lot of changes in the management recently. Lots of corporate overlord. Maybe get staffed on multiple projects.

2.0
Jun 17, 2013

Not worth it

Recommend
CEO approval
Business Outlook

Pros

the pay is decent, many of the people are smart and hardworking.

Cons

Everyone is overextended, many don't carry their weight. Sales way overcommits to clients and then support has to find out how to deliver when it's often impossible. A lot (a ton) of production issues (client connectivity, firewall issues, email issues) cause SLA misses and angry clients and cause a lot of stress. Off hours workload (on-call and otherwise) is misrepresented, there are 2am meetings on weekends that you have to go to if you're lucky. Management is too busy to care about their reports.

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Epsilon Response
1y
Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
Viewing 3202 - 3204 of 3,350 Reviews

Glassdoor has 3,619 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.