Epsilon reviews

3.7

69% would recommend to a friend

(3,340 total reviews)

Sean Reardon

61% approve of CEO

59% positive business outlook

Epsilon has an employee rating of 3.7 out of 5 stars, based on 3,340 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jul 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Get work from home 2 days a week. Nice looking offices. Can wear jeans.

Cons

Very untrustworthy. All work is going overseas which is leaving Americans unemployed. Some clients don't even know their work is going overseas and they are being overcharged when it does. Next year we are suppose to have unlimited PTO which is just going to be another scam. Now you won't earn time or have earned PTO paid out to you when they lay you off and your time off can be denied any time or turn into an on call day.

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Epsilon Response
9y
Thank you for your feedback. We are glad that our new work from home policy will benefit you. All of the programs we are rolling out as part of Crafting a Better Epsilon, including flexible time off, are designed with our associates in mind to ensure we are investing in our people, not just our clients. Global market realities are changing the business landscape and all organizations and their people must adjust to succeed in this environment. If you have specific feedback or questions we encourage you to reach out to your local HR business partner.
1.0
Dec 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Very good product management team ..If you can be a puppet to few ppl in harmony technical team ...you can be happy ..

Cons

########## If you got a offer in wakefield harmony team .Talk to people before making decision ..They would just give you false promises about Big-data technologies .. Just check if you will be in a team that will be working on it ..I've seen lot of new employees given false promises and ended up just doing support .. If you got offer in Dallas team (Recommended : Do not accept the offer ) ########## This is one place which i thought is the best place under Mike's management earlier --Slowly turned to be a worst place . --Harmony project started like cool startup platform under Mike's management --Few guys from Dallas realized they can survive only if they can control the team in wakefield --We lost Mike --Then the whole place changed ..Exactly in 6 months most of the critical application were moved from Wakefield to Dallas --Very cheap Politics ..Sudden change in Work environment .. --Every one started to move out --Management doesn't give any about its employees .. --I don't know why Martin Fowler did not write an article about how to speak to a co-worker ..

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Epsilon Response
10y
Thank you for your honest feedback. This group has gone through a lot of change with a beloved senior leader’s unfortunate passing. Times of organizational change and uncertainty can be difficult for associates to work through. We do have new leadership in place, and are working to move forward and take the department in a positive direction. We have since consolidated functions so that Irving became focused on development and Wakefield focused on front-end. We still have a strong leader presence in both Irving and Wakefield within the product organization. Again, we appreciate your feedback as it helps us to evolve as an organization for the betterment of our associates. --Talent Acquisition Team
2.0
Oct 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Strong bonds formed between team members Monotony does not exist with constant change Did have a strong value on technology and innovation (this appears to be going away though)

Cons

The company is more than willing to sacrifice employees for an unreasonable bottom dollar. The average team/employee in the company will be found to be overworked and understaffed. Employees suffer from no work life balance, poor benefits and are so busy they cannot take vacation and then lose it at the end of the year. This results in a very high turnover rate and loss of knowledge that is trivialized by the disconnected executives. To further emphasize the disdain held for the employees the training budget is nearly non-existent with employees expected to fund/find there own ways to advance their skill set.

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Epsilon Response
1y
Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
Viewing 31 - 33 of 3,340 Reviews

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