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      Epsilon

      Engaged Employer

      Epsilon reviews

      3.6

      69% would recommend to a friend

      (3,355 total reviews)

      Sean Reardon

      56% approve of CEO

      59% positive business outlook

      Ratings by demographic groups

      Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

      Reviews by job title

      3K reviews
      2.0
      Oct 8, 2013

      Management is not in tune with extreme workload

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very profitable, solid financially, and some departments may be better than others

      Cons

      lack of processes, need to hire more people, unrealistic expectations

      avatar
      Epsilon Response
      1y
      Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
      2.0
      Jul 8, 2013

      Bad management

      Bsa
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big name in the market

      Cons

      Stressful environment, lots of politics, no work life balance

      avatar
      Epsilon Response
      1y
      Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
      2.0
      Jun 17, 2013

      Not worth it

      Bsa
      Recommend
      CEO approval
      Business Outlook

      Pros

      the pay is decent, many of the people are smart and hardworking.

      Cons

      Everyone is overextended, many don't carry their weight. Sales way overcommits to clients and then support has to find out how to deliver when it's often impossible. A lot (a ton) of production issues (client connectivity, firewall issues, email issues) cause SLA misses and angry clients and cause a lot of stress. Off hours workload (on-call and otherwise) is misrepresented, there are 2am meetings on weekends that you have to go to if you're lucky. Management is too busy to care about their reports.

      avatar
      Epsilon Response
      1y
      Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
      Viewing 340 - 342 of 3,355 Reviews
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      ReviewsEpsilon reviews

      Glassdoor has 3,625 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.