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      Epsilon

      Engaged Employer

      Epsilon reviews

      3.6

      69% would recommend to a friend

      (3,350 total reviews)

      Sean Reardon

      61% approve of CEO

      60% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.4

      Career opportunities

      3.2

      Senior management

      3.2

      Compensation and benefits

      Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Apr 23, 2015

      Road to D.C. goes thru here...

      Technical manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will learn politics and if you are smart enough then you can move to D.C or even the White House.

      Cons

      The very same politics to kill your ambitions, motivation and your career. This might look like a good company initially but ask anyone who has been thru 2 review cycle at least.

      avatar
      Epsilon Response
      1y
      Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
      2.0
      Mar 16, 2015

      Management is not truthful

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People who work at Epsilon are very pleasant. Company tries to have group outings to pull people together. Company has been growing. 401k is very good.

      Cons

      Company has been growing too fast. Infrastructure is not keeping pace. Directors make bonuses but the regular employee has been cut out. Work/family life is bad. Management expects long hours. Some people get moved up very quickly while others more deserving are expected to wait. Depends on who you know.

      1.0
      Dec 15, 2014

      I work for a company that contracts through Epsilon (KPI Connect). One word: TERRIBLE

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Use this company as a stepping stone to a another job for another call center position.

      Cons

      I don't know where to start. I start working for this company (KPI connect) as a temporary employee and been employed for over six months. Management is completely inept. I mean management only consists of one person and the lead. By my 3rd month working here you can tell the the manager is completely inexperienced and the new lead is extremely timid. This whole company is basic ran by Nurse Racheted (control freak) and her assistant. The majority of my co-workers are afraid to stand up to management. Also we get paid barely above minimum wage and they expect high quality calls! They QA us like crazy like we're getting paid $20 an hour.

      avatar
      Epsilon Response
      1y
      Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
      Viewing 142 - 144 of 3,350 Reviews
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      ReviewsEpsilon reviews

      Glassdoor has 3,619 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.