Is Epsilon a good company to work for?

Epsilon has an overall rating of 3.6 out of 5, based on over 3,621 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 69% of employees would recommend working at Epsilon to a friend and 59% have a positive outlook for the business. The best reviews about Epsilon have been left by employees working as Associate Business Systems Analyst , Project Coordinator and Senior Database Developer .

Does Epsilon pay their employees well?

According to anonymously submitted Glassdoor reviews, Epsilon employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Epsilon. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Epsilon?

69% of Epsilon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Epsilon 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (101) , Business Systems Analyst (98) , Software Engineer (83) , Director (62) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (41) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Associate Software Engineer (26) , Business Analyst (26) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 475 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 260 reviews)); "good benefits and 401K matching" ((in 191 reviews)); "Good company and work culture" ((in 133 reviews)); "Flexible working hours and work from home opportunities" ((in 108 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 134 reviews)); "Low pay and very little base raises" ((in 99 reviews)); "Low salary and hard to get promotion" ((in 92 reviews)); "Bad managers continue to be rewarded." ((in 79 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 63 reviews))

What are employees saying about Epsilon layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Epsilon layoffs and their outlook for job security at Epsilon in 2026.

What are the top reviewed Epsilon locations?

Chicago , Irving , Wakefield , Boston , New York , Dallas , West Chicago , San Francisco , San Diego , Westminster , Lafayette , Denver , Atlanta , Wilton , Cincinnati , Los Angeles , Blue Ash , Schaumburg , Detroit , Nashville , Westlake Village , Earth City , Southfield , Franklin , North Wales , Phoenix , Troy , Agoura Hills , Itasca , Arlington

Epsilon reviews

3.6

69% would recommend to a friend

(3,351 total reviews)

Sean Reardon

56% approve of CEO

59% positive business outlook

Ratings by category

4.0

Work/Life balance

3.9

Diversity & inclusion

3.7

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,351 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jun 7, 2012

Horrible

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good location, decent commute from most areas near Boston

Cons

I could not comfortably recommend working for epsilon under any circumstance. layoffs, resignations, mismanagement, morale, "boys club" in upper levels. IT is destroyed. etc,etc,

Epsilon Response

1y

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

2.0

Apr 28, 2011

Haggin Marketing was an honest, hardworking company--after the acquisitions it's been tough to deliver great client work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Many of the people are exceptionally dedicated and passionate about their work. On occasion, there is creative genius. The pay and benefits for senior management are good.

Cons

Since its evolution to "SolutionSet", the company has become engrossed in internal management and profitability goals. The soul of the company and many of the core leaders have left. Current management is singularly focused on growing the company's profits, not on growing its clients profits. The current strategy neither leverages nor recognizes the company's historic strengths in efficiency, business problem solving, and good value. Future growth will come from the digital side of the business, which has been about building community web sites, not about strategically growing client profits. With the loss of SolutionSet's strongest business minds, it remains to be seen whether it can rebuild itself as a strategic partner to its clients vs just another big production shop.

Epsilon Response

1y

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

3.0

Sep 2, 2010

Great People Not so great senior leadership

Database developer

Recommend

CEO approval

Business Outlook

Pros

* Great co-workers: Knowledgeable, friendly, and kind hearted * Vacation of 3 weeks above average * Very flexible with working from home and taking time off to take care of personal business

Cons

* Salary below industry standard and way below for the work expected * Merit increases almost non-existant * Growth meant more responsibility and work for the same salary * 60-80 hours were expected with 24 hour support * Equipment was substandard for the type of work required * Projects were dangerously understaffed

Viewing 250 - 252 of 3,351 Reviews

Jobs at Epsilon

Professional, Client Success

Sales Development Representative

Senior Principal, Client Success: Marketing Solutions — Paid Media

Senior Principal, Client Success: Marketing Solutions — Paid Media

Epsilon

Epsilon reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Horrible

Haggin Marketing was an honest, hardworking company--after the acquisitions it's been tough to deliver great client work

Great People Not so great senior leadership

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