Epsilon reviews

3.6

68% would recommend to a friend

(3,362 total reviews)

Sean Reardon

54% approve of CEO

58% positive business outlook

Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Aug 9, 2016

All-in-all it's ok

Recommend
CEO approval
Business Outlook

Pros

I worked for Epsilon's agency services "subsidiary", and the place was crawling with talented people. Almost all senior leaders came from "big name" ad agencies and the strategy for most campaigns were quite sound. The businesses we were pitching for were fortune 500 companies and were all top notch Work/life balance was pretty good as well. I never stayed in the office past 6 pm, besides days or weeks where there was a big presentation or meeting. Office culture was pretty good too - the Monroe office has a large agency feel but a small office vibe.

Cons

One big con is that at its heart, Epsilon is a data company. When pitching new agency business, it seems to me like the company doesn't actually care about winning it, as long as some Epsilon data is sold. One other thing I had an issue with is that my direct manager didn't seem to know how to manage, especially someone with years of experience. I never had a talk about career paths, promotions, or any of the sort while I was there. I came in as manager level but was treated like an entry level employee. There's also no clarity on job titles. My role was changed a few months before I left to carry more responsibility but for some reason, there was no shift in salary

avatar
Epsilon Response
1y
Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.
3.0
Aug 8, 2016

Sr. Project Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of upward mobility opportunities

Cons

Good ole boy network in place

3.0
Aug 3, 2016

Epsilon

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company started a 2 day work from home policy. Fellow employees are great to work with. Work-life balance is pretty good.

Cons

Career advancement is minimal. The Company has started to offshore their development work and other projects. If you are not a Director or above you are not bonus eligible. Salary increases are nothing to get excited about. They are normally at 3% or less. No matter how you perform. The company is also starting an unlimited vacation policy. This may sound like a pro, but this is just another ploy for the company to save money at the employee's expense.

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Epsilon Response
9y
Thank you for sharing your thoughts. We agree, the people at Epsilon are what makes our culture great and we continue to evolve our programs to ensure we are giving associates the tools they need to succeed. If you have specific feedback or questions about the programs we are rolling out as part of Crafting a Better Epsilon we encourage you to reach out to your local HR business partner.
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