The Epsilon senior leadership team is a 90% white all boys club that earned their chops 20 years ago selling bulky databases and email platforms. That lack of diversity and evolution in their skill sets is the direction that leads the company and is the reason why they have been focused on acquisitions to drive revenue instead of internal organic growth and training to develop new capabilities that their clients will actually pay for.
This would not be a bad approach if the company culture was created to thrive in this type of changing environment but instead, it forces out the senior leadership of those acquired companies leaving a shell of an asset behind.
Every year around April or May you will see a round of layoffs to help them increase their EBITDA to meet their parent companies revenue requirements (LinkedIn just alerted me to another round which inspired me to write this). Combine this with their client-centric approach which is focused on outsourcing non-client roles to their new India office and the long-term outlook for a career is grim.
There is no employee loyalty here and unless you go skiing with the CEO every year don't get too comfortable. One SVP who has such as relationship with the CEO has lost 3 major clients in their vertical and has been asked off numerous pieces of businesses but still remains employed.
The HR department is just there for show, if they do show up. In some offices they tend to only be there a few days a week and when you do have an issue good luck. In my case, after an acquisition, I was reporting to a new boss who did not respond to any my emails or phone calls over a 4 month period. After going to HR to discuss my approach for getting my new boss to communicate with me, they responded with "well keep on trying to email them".
