Epsilon reviews

3.6

68% would recommend to a friend

(3,362 total reviews)

Sean Reardon

54% approve of CEO

58% positive business outlook

Epsilon has an employee rating of 3.6 out of 5 stars, based on 3,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epsilon employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Apr 6, 2016
Recommend
CEO approval
Business Outlook

Pros

I got some great experience working on things I hadn't really worked on before. So I learned a lot and it looks great on my resume.

Cons

Management is very disorganized. They don't have processes and procedures documented. It allows too much room for error, and then the "new person" gets blamed for not doing things right. Also, management isn't helpful when the new person has a question. They make you feel like your a real thorn in their side. They also don't like to promote from within. They don't want to take the time to mentor and coach people. I witnessed great people being pushed aside and a new person getting the senior position instead.

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Epsilon Response
10y
Thank you for review. We appreciate your feedback and insight into your previous situation here at Epsilon. We are making changes this year that will hopefully tackle some of the issues you noted and will work to cultivate a positive network that builds on everyone’s successes. Training and development is an area we strive to improve on all the time, so your comments are helpful. We wish you luck in your career and hope you will reconsider Epsilon again in the future. --Human Resources Team
2.0
Apr 6, 2016

Senior Data Analyst

Recommend
CEO approval
Business Outlook

Pros

Very flexible with working time, can work from home, etc. Company culture is positive in general, not overly demanding. Decent time off and 401(k) match.

Cons

Work is dull, occasionally you can be asked to work longer hours. Compensation is not great for analytics. Because of this there's been about 75% turnover in my office in the last year. This kind of thing is very risky because it looks bad to clients and can mean that we lose a lot of knowledge. A number of managers are incompetent or apathetic. Entry-level staff sometimes have to take on responsibilities way above their paygrade, which is called "opportunity for growth and leadership". Servicedesk/IT is very slow it's better to avoid dealing with them if you can.

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Epsilon Response
10y
hank you for your review and feedback regarding your time here at Epsilon. We are glad you were able to take advantage of flexible work schedule and experience the company culture in a positive way. We also review the latest compensation benchmark data and work to ensure that we are paying fair to market with a given role. Even then, we strive to offer a holistic package that includes perks beyond benefits and continually work to improve. Again, thank you for your feedback, we are listening and relaying back to the appropriate people so we can work to make Epsilon a better place for our associates. --Human Resources Team
4.0
Mar 31, 2016

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Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing office infrastructure with some innovative interiors. Senior leadership is putting lot of effort to establish organisation footprint in Bangalore.

Cons

Certain HR policies are not very mature and the team is already working for it.

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Epsilon Response
10y
Thank you for your review. We think the office design is awesome as well, and we’re so glad that you’re happy with it! A lot of thought and care went into it to make it a fun and happy place to work for our associates. We have worked to bring great leadership on board, and again we appreciate your note here. As with any new office we will experience places where we learn that we can do better. We’re glad that you’re seeing that the HR team is working to make things even better for our associates. We care! --Human Resources Team-India
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Glassdoor has 3,633 Epsilon reviews submitted anonymously by Epsilon employees. Read employee reviews and ratings on Glassdoor to decide if Epsilon is right for you.