Is Equifax a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at Equifax have rated their employer with 3.8 out of 5 stars in 103 Glassdoor reviews. This is a lower than average score with the overall rating of Equifax employees being 3.9 out of 5 stars. Search open Client Technical Support Associate Jobs at Equifax now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at Equifax .

Does Equifax pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at Equifax with 4.0 out of 5 stars based on 103 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at Equifax.

What are the top reviewed jobs at Equifax?

Software Engineer (147) , Customer Service Representative (75) , Data Scientist (66) , Analyst (48) , Director (47) , Senior Software Engineer (47) , Business Analyst (44) , Account Manager (43) , Project Manager (43) , Product Manager (42) , Account Executive (41) , Consultant (39) , Sales (37) , Product Owner (36) , Vice President (33)

What are the pros of working at Equifax according to real employee reviews?

"The people here are great and there's lots of areas of engagement outside of one's role." ((in 252 reviews)); "Work life balance is good" ((in 206 reviews)); "Good benefits and a challenging fast paced environment" ((in 191 reviews)); "good pay and travel." ((in 157 reviews)); "Culture is good and flexible." ((in 129 reviews))

What are the cons of working at Equifax according to real employee reviews?

"Senior Leadership not forward thinking when it comes to working from home or even some type of hybrid schedule" ((in 102 reviews)); "Bad managers that focus on short term numbers vrs people" ((in 79 reviews)); "politics rude upper management bad calture" ((in 46 reviews)); "No training provided and management didn't take any responsibility for their constant failings." ((in 45 reviews)); "Frequent Layoffs happen with economic fluctuations and aquisitions" ((in 45 reviews))

Equifax Client Technical Support Associate reviews

3.8

68% would recommend to a friend

(103 total reviews)

Mark Begor

88% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (103 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Client Technical Support Associate employees have rated Equifax with 3.8 out of 5 stars, based on 103 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

103 reviews

5.0

Feb 29, 2024

customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I love how the trainers train to be successful on the

Cons

I don't like how the point system goes and issues with computers

5.0

Feb 23, 2024

Great Place To Work!!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Exceptional training program and everyone is very helpful, patient and very friendly. Everyone has been wonderful in making me feel like part of the Equifax Family and I really enjoy what I do and I have free reign to do my job how I like to without any constraints like time or unnecessary scripting. Overall, a great place to work!

Cons

I would prefer to work Saturdays with a day off during the week. Its hard to take care of certain things during work hours, I have not mentioned this to anyone but probably will eventually.

2.0

Jan 19, 2024

Cronyism alive & well in Workforce Solutions

Account manager

Recommend

CEO approval

Business Outlook

Pros

Bonus structure can be quite lucrative and annual sales conferences are amazing.

Cons

Cronyism is rampant from the highest levels of the Workforce Solutions business unit. They will sever people in a heartbeat. Many of the male leaders, but not all, have mysogynistic tendencies and practices, and leadership is very white, very male and crony focused.

Viewing 16 - 18 of 103 Reviews

Jobs at Equifax

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Equifax

Equifax Client Technical Support Associate reviews

Company ratings over time

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Reviews by job title

customer service

Great Place To Work!!

Cronyism alive & well in Workforce Solutions

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