Is Equifax a good company to work for as a Client Technical Support Associate?

Client Technical Support Associate professionals working at Equifax have rated their employer with 3.8 out of 5 stars in 103 Glassdoor reviews. This is a lower than average score with the overall rating of Equifax employees being 3.9 out of 5 stars. Search open Client Technical Support Associate Jobs at Equifax now and start preparing for your job interview by browsing frequently asked Client Technical Support Associate interview questions at Equifax .

Does Equifax pay Client Technical Support Associate employees well?

Client Technical Support Associate professionals rate their compensation and benefits at Equifax with 4.0 out of 5 stars based on 103 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Client Technical Support Associate salaries at Equifax.

What are the top reviewed jobs at Equifax?

Software Engineer (147) , Customer Service Representative (75) , Data Scientist (66) , Analyst (48) , Director (47) , Senior Software Engineer (47) , Business Analyst (44) , Account Manager (43) , Project Manager (43) , Product Manager (42) , Account Executive (41) , Consultant (39) , Sales (37) , Product Owner (36) , Vice President (33)

What are the pros of working at Equifax according to real employee reviews?

"The people here are great and there's lots of areas of engagement outside of one's role." ((in 252 reviews)); "Work life balance is good" ((in 206 reviews)); "Good benefits and a challenging fast paced environment" ((in 191 reviews)); "good pay and travel." ((in 157 reviews)); "Culture is good and flexible." ((in 129 reviews))

What are the cons of working at Equifax according to real employee reviews?

"Senior Leadership not forward thinking when it comes to working from home or even some type of hybrid schedule" ((in 102 reviews)); "Bad managers that focus on short term numbers vrs people" ((in 79 reviews)); "politics rude upper management bad calture" ((in 46 reviews)); "No training provided and management didn't take any responsibility for their constant failings." ((in 45 reviews)); "Frequent Layoffs happen with economic fluctuations and aquisitions" ((in 45 reviews))

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Equifax

Equifax Client Technical Support Associate reviews

3.8

68% would recommend to a friend

(103 total reviews)

Mark Begor

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.7

Career opportunities

3.6

Culture & values

3.6

Work/Life balance

3.4

Senior management

Client Technical Support Associate employees have rated Equifax with 3.8 out of 5 stars, based on 103 company reviews on Glassdoor. This indicates that most Client Technical Support Associate professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Client Technical Support Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

103 reviews

5.0

Jan 18, 2024

Experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get different benefits that help to stay more focused and calm in your work. Everyone respects new ideas and you get to support. You get a lot of experience in Customer Service and assertive communication. Great job to acquire knowledge.

Cons

Life and work balance it is really complicated and sometimes you get burnt out . It could be really great if you provide the option for part time jobs.

3.0

Nov 29, 2023

Just What You’d Expect

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Holiday Benefits, Birthdays off, Rewards system

Cons

Low pay, lots of pointless meetings, typical middle management politics

2.0

Nov 21, 2023

Not the best but not the worst

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Equifax looks pretty good on your resume if you are looking to find a new job. The job itself is pretty easy if you are into finances and credit Fun job environment looked forward for days that had an event.

Cons

The Pay is way too low , for this to be Equifax I would expect more pay They also over work you and with the pay being low its a no thanks. Many people have been offered a job within the company and then decide on other positions once they hear how low it is. I feel the the dept that I worked in was fairly new and was organized. No one knew what to do but would put the blame on you if things went down hill.

Viewing 19 - 21 of 103 Reviews

Jobs at Equifax

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Tallahassee, FL

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Equifax Client Technical Support Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Experience

Just What You’d Expect

Not the best but not the worst

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