Is Equifax a good company to work for as a Technical Client Support Analyst?

Technical Client Support Analyst professionals working at Equifax have rated their employer with 3.8 out of 5 stars in 101 Glassdoor reviews. This is a lower than average score with the overall rating of Equifax employees being 3.9 out of 5 stars. Search open Technical Client Support Analyst Jobs at Equifax now and start preparing for your job interview by browsing frequently asked Technical Client Support Analyst interview questions at Equifax .

Does Equifax pay Technical Client Support Analyst employees well?

Technical Client Support Analyst professionals rate their compensation and benefits at Equifax with 4.0 out of 5 stars based on 101 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Technical Client Support Analyst salaries at Equifax.

What are the top reviewed jobs at Equifax?

Software Engineer (147) , Customer Service Representative (75) , Data Scientist (67) , Analyst (48) , Director (47) , Senior Software Engineer (46) , Business Analyst (44) , Account Manager (43) , Project Manager (43) , Product Manager (42) , Account Executive (41) , Consultant (39) , Sales (37) , Product Owner (36) , Vice President (33)

What are the pros of working at Equifax according to real employee reviews?

"The people here are great and there's lots of areas of engagement outside of one's role." ((in 247 reviews)); "Good benefits and a challenging fast paced environment" ((in 209 reviews)); "Good work life balance in Equifax" ((in 199 reviews)); "Good pay and bonuses." ((in 153 reviews)); "3. The product team has a great culture after the new product driven mindset that’s being adopted." ((in 125 reviews))

What are the cons of working at Equifax according to real employee reviews?

"Senior Leadership not forward thinking when it comes to working from home or even some type of hybrid schedule" ((in 105 reviews)); "Bad managers that focus on short term numbers vrs people" ((in 75 reviews)); "politics rude upper management bad calture" ((in 47 reviews)); "They have no training program and you will end up spending most of your day doing jobs that aren’t yours." ((in 43 reviews)); "Frequent Layoffs happen with economic fluctuations and aquisitions" ((in 42 reviews))

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Equifax

Equifax Technical Client Support Analyst reviews

3.8

68% would recommend to a friend

(101 total reviews)

Mark Begor

88% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Compensation and benefits

3.7

Career opportunities

3.6

Culture & values

3.6

Work/Life balance

3.4

Senior management

Technical Client Support Analyst employees have rated Equifax with 3.8 out of 5 stars, based on 101 company reviews on Glassdoor. This indicates that most Technical Client Support Analyst professionals have a good working experience there. Equifax is rated in line with the average (within 1 standard deviation) by Technical Client Support Analyst professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

101 reviews

3.0

Jun 8, 2015

Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, especially health, dental and eye coverage Fair match for 401K Strong Executive Team Reputable company good solutions for companies Industry leader in areas of credit and marketing

Cons

Lack of alternative work arrangements, no telecommute options for most employees internal candidates often passed over for new jobs lowers employee morale under industry standard compensation vesting period of 401K

2.0

Jun 3, 2015

Great Company - Great Benefits - Low Mobility if Remote

Account manager

Recommend

CEO approval

Business Outlook

Pros

Equifax is a visionary progressive company that strives to constantly innovate products and provide analytical insights to an Employer's HR organization. As an employee of the Equifax Workforce Solutions subsidiary who works remotely, I've benefited from the company's generous 3 Week PTO grants, great health and dental benefits, and flexible work schedule.

Cons

Senior Leadership has changed twice in 4 years, my direct manager has changed 4 times in 15 months, and we are 1 year into a change in our service structure. There is little consistency or communication from upper management downward.

4.0

Jun 1, 2015

Workforce Solutions is a dynamic place to work

Account manager

Recommend

CEO approval

Business Outlook

Pros

Equifax Workforce Solutions (Formerly TALX) is a dynamic and fast moving company; if you want to be part of industry changing strategies this is the place to be

Cons

You have to want to work hard; this bunch works hard and plays hard

Viewing 94 - 96 of 101 Reviews

Jobs at Equifax

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Equifax

Equifax Technical Client Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Account Manager

Great Company - Great Benefits - Low Mobility if Remote

Workforce Solutions is a dynamic place to work

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