Equinix reviews

3.7

69% would recommend to a friend

(2,316 total reviews)
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Adaire Fox-Martin

65% approve of CEO

64% positive business outlook

Equinix has an employee rating of 3.7 out of 5 stars, based on 2,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Apr 11, 2018

Global Service Desk Agent EMEA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team to work with

Cons

No cons to share at all.

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Equinix Response
8y
It is great that you are having this experience at Equinix - it's really what we strive for. Thanks for sharing!
5.0
Apr 8, 2018

Senior Manager

Recommend
CEO approval
Business Outlook

Pros

Leaders in co-location facility, customer centric company

Cons

Way to go on platform and maturity model

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Equinix Response
8y
Thanks for your input! As you know, we really work hard to put our customers at the center of everything we do and it's reassuring to read that you see that value in practice. Managing a growing company like Equinix does rely on assessing metrics and re-evaluating processes for learning and improvement as we always strive to do better.
1.0
Mar 27, 2018

Senior IBX Technician

Recommend
CEO approval
Business Outlook

Pros

Good Pay, Benefits and Stock Plan

Cons

Really Poor Management and Supervisors at a certain location. Favoritism is extremely high. Management discuss personal info and problems of employees with other employees that they work side by side with. I.E. work performance, write ups and more. Management lie to customers when outages occur onsite, and NO support from Management toward employees work, growth or even if the make errors. If you do not go out with them for drinks or other events they talk about you.

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Equinix Response
8y
Thank you for sharing your perspective. I am sorry to hear about your experience and what you perceive to be management’s behaviors. We invest in developing our people managers, building cohesive and unified teams, and nurturing a rewarding customer-centric culture in all parts of the IBX Operations organization. We believe this is key to the business success Equinix continues to achieve year over year. Additionally, our company’s core values include “speak up step up” and “put the customer at the center of everything we do.” It is our goal to extend these values with open and honest communication to our customers. Again, we take such matters seriously and I encourage you to speak to HR or reach out to me directly so we can look further into the matter, as we pride ourselves in providing a fair and healthy workplace for all of our employees. I wish you all the best in your new endeavors. Raouf Abdel Chief Global Operations Officer
Viewing 1990 - 1992 of 2,316 Reviews

Glassdoor has 3,424 Equinix reviews submitted anonymously by Equinix employees. Read employee reviews and ratings on Glassdoor to decide if Equinix is right for you.