Equinix reviews

3.7

69% would recommend to a friend

(2,315 total reviews)
avatar

Adaire Fox-Martin

64% approve of CEO

65% positive business outlook

Equinix has an employee rating of 3.7 out of 5 stars, based on 2,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinix employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Feb 20, 2018

Softare engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to work for start

Cons

there is no cons in it.

avatar
Equinix Response
8y
Thank you for sharing your perspective here! We do work hard to help employees at all levels grow and develop skills and careers. Glad you are on the team!
4.0
Feb 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Good location Good company to start a career Colleagues were really nice bunch of people Nice benefits such as bonus , health insurance , pension

Cons

Finance team was struggling at times and no more headcount was being hired Management was poorly at that time ignoring some people’s behaviour

avatar
Equinix Response
8y
Thank you for sharing your perspective ! Equinix is proud of our company culture and that we are able to offer our employees excellent, competitive benefits. As you noted, keeping up with our business growth and ahead of staffing needs is important to our teams - we encourage you to use your 1:1 meetings or schedule time with leaders to share your input and perspective so we can work together towards success!
3.0
Feb 16, 2018

Client Service Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great People Innovative products Decent benefits Work from home options

Cons

Work life balence is awful. It's not just the balance, but the workload is that of a slave and there is little to know remorse from management. This makes the "magic of Equinix" seem fictitious. Additionally, the roles and responsibilities are not that of a CSM in the industry, instead all work is reactive and task driven. Processes are ridiculous, sometimes pages long, and there is an expectation for CSMs to basically know everything.... CSMs are also held responsible for most everything when things go wrong. Some how, this continues to be acceptable by the leadership team. There have been lots of lost promises for change, but they continue to saddle this team with burden and no relief. It's been years of promises! It's even difficult to take PTO, you are required to find someone to back you up and usually teammates don't want to cover even more workload, so you end up begging people to cover for you... it's terrible. In general, there is way too much pressure on CSM teams...

avatar
Equinix Response
8y
Thank you for sharing your perspective. I am sorry to hear about your experience within the Customer Success Management organization. Although it is disappointing to receive a review of this nature, listening to and understanding the experiences of our team members is a key part of our culture and an important step in fostering growth and change as we scale to meet new business success. We’ve added a number of programs in our organization to improve both the customer experience and our CSM employee experience as part of this ongoing process. I agree that Equinix has amazing people and products and part of our multi-year journey is working together to navigate this exciting growth time for the company. I really encourage you to use your 1:1 meeting or quarterly conversation with your manager to discuss your experience. I am also happy to meet with you and discuss the feedback you have for the team.
Viewing 2002 - 2004 of 2,315 Reviews

Glassdoor has 3,422 Equinix reviews submitted anonymously by Equinix employees. Read employee reviews and ratings on Glassdoor to decide if Equinix is right for you.