Is Equinox a good company to work for?

Equinox has an overall rating of 3.3 out of 5, based on over 3,716 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 51% of employees would recommend working at Equinox to a friend and 40% have a positive outlook for the business. The best reviews about Equinox have been left by employees working as Group Fitness Instructor , Personal Training Manager and Yoga Teacher .

Does Equinox pay their employees well?

According to anonymously submitted Glassdoor reviews, Equinox employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Equinox. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Equinox?

51% of Equinox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Equinox 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Equinox?

Personal Trainer (595) , Front Desk Associate (277) , Membership Advisor (258) , Front Desk Receptionist (119) , Certified Personal Trainer (109) , Sales Associate (81) , Front Desk (80) , Group Fitness Instructor (62) , Assistant General Manager (52) , Pilates Instructor (49) , Manager (46) , General Manager (41) , Retail Sales Associate (41) , Personal Training Manager (39) , Licensed Massage Therapist (38)

What are the pros of working at Equinox according to real employee reviews?

"Some of the people were great and it was fun 25% of the time." ((in 206 reviews)); "The Director of personal training is also very available and approachable for support." ((in 105 reviews)); "Going to work is a lot less painful if you are surrounded by great coworkers (:" ((in 101 reviews)); "The free membership is a great benefit & its not too stressful/hard of a job to do." ((in 88 reviews)); "The staff is great.. Free gym membership and 40% off of the spa and shop." ((in 77 reviews))

What are the cons of working at Equinox according to real employee reviews?

"The pay is low in comparison to other spas that don't require marketing by the massage therapist." ((in 337 reviews)); "They have poor management and have one employee for 6 children under the age of 9." ((in 243 reviews)); "Be ready to work long hours and be available all hours of the day to get the right amount of clients." ((in 160 reviews)); "There is no work life balance AT ALL! It's not a family oriented place to work." ((in 151 reviews)); "I personally had a bad manager who negated any feedback" ((in 77 reviews))

What are employees saying about Equinox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Equinox layoffs and their outlook for job security at Equinox in 2026.

What are the top reviewed Equinox locations?

New York , Los Angeles , San Francisco , Chicago , Boston , Washington , Miami , Dallas , Austin , Brooklyn , Santa Monica , Palo Alto , Newport Beach , West Hollywood , Irvine , Bethesda , Houston , Pasadena , San Ramon , Scarsdale , Beverly Hills , Greenwich , Great Neck , Plano , Huntington Beach , Darien , Marina del Rey , Berkeley , Summit , Mamaroneck

Equinox reviews

3.3

51% would recommend to a friend

(3,586 total reviews)

Harvey Spevak

48% approve of CEO

40% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.1

Career opportunities

2.9

Work/Life balance

2.9

Senior management

2.9

Compensation and benefits

Equinox has an employee rating of 3.3 out of 5 stars, based on 3,586 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equinox employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

May 23, 2014

Complete Disorganization

Membership advisor

Recommend

CEO approval

Business Outlook

Pros

Free Health Club Membership, benefits

Cons

Complete Disorganization between corporate and club level employees. Due to scandal and poor ethical choices from former employees the entire club I worked at was overworked and not appropriately compensated for work done due to made up red-tape issues.

3.0

May 21, 2014

Unfair pay, poor management, they make you do free chair massage and free work.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Free gym membership, free water

Cons

Low pay, snooty people, very very slow.

2.0

May 17, 2014

Cool Gym to work in, Great members, Area/Regional Shop mgmt. unethical...

The shop sales associate

Recommend

CEO approval

Business Outlook

Pros

Members are very cool and facilities are innovative. Equinox has established a brand identity that is very appealing and attracts celebrities, people of influence. The P/T Dept. has many outstanding personal trainers who, at least in the Dallas clubs, are dedicated to Fitness and personal improvement. Upper level Shop Corporate (NYC) staff are/were mostly down-to-earth, positive and constructive. If you're into Fitness you will love your free membership! The Shop carries a unique mix of fun athletic and casual wear that is fun to sell. Developing retail clients is easy as the same crowd was in the gym all the time. GM was fair (though I can't say he was big on personality). The latest PTM, FM, Group Fitness manager and Pilates manager, from my vantage point, were excellent.

Cons

Shop MOD, Area and Regional management was ethically challenged and consistently struggled to demonstrate management skills. Area manager would resort to slander and libel to fire those she didn't like and also would cover for staff she liked that slept on the job, showed up hours late/under the influence or didn't do their job. Shop became a total "Girl's Club". If you were not a sorority "sis" or "girl" who put your female co-worker's feelings above what was best for business you would most certainly be fired. Denial/Retaliation from Area and Regional Shop mgmt. was common if concerns were raised. Instruction from Area manager often opposed Regional manager. Often Area mgmt.'s decisions were based on emotion/personal motives rather than what was good for business, client retention and sales. The member experience and company mission statement were conflicted by rigid, confusing and punitive Shop policies. Commission was dependent on achieving a Shop goal but lazy associates/managers with poor sales were tolerated. Manic calls, emails and texts were common on days off and most were entirely unnecessary.

Viewing 3433 - 3435 of 3,586 Reviews

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Equinox

Equinox reviews

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Reviews by job title

Complete Disorganization

Unfair pay, poor management, they make you do free chair massage and free work.

Cool Gym to work in, Great members, Area/Regional Shop mgmt. unethical...

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